Our commitment to Education
Telephone Technologies an organisation with 20 fully trained Full time staff, has been in operation for over 16 years and has 10 years of extensive experience in the education sector.
With over 400 schools currently being serviced by Telephone Technologies in the Metropolitan region the current Directors met with a number of schools to get a better understanding of the requirements and pain points that affect the day to day operation of schools today.
It was emphatically clear to us that there is a specific need beyond just a telephone on a desk within the school environment to include the following function needs:
- Communications between the office to classrooms or yard duty teachers
- More efficient call handling of Absentee calls
- A more functional method of forwarding telephone messages to Teachers or support staff
- Privacy of voice messages to teachers who use a shared handset
- Setup of a quick one step alert in the event of an emergency
- Plus other security based solutions being implemented for the school environment.
As an organisation with over 125 years’ experience in our Technical and Sales team alone, Telephone Technologies will go well beyond just installing a new Phone System. We will offer a tailored solution to cater for your day to day needs as well as a scalable system that can be enhanced or adapted as new needs arise.
Being a lateral thinking organisation we pride ourselves on always looking outside the square to best solve your specific requirements!
Please note – All of our Technical and Sales staff hold a current Working with Children’s Card that can be produced on request.
Benefits of dealing with Telephone Technologies
Your organisation will gain a number of specific benefits by having Telephone Technologies as its PABX System supplier.
- A Complete Service
- Telephone Technologies has full internal infrastructure that can perform ALL work relating to provision of your new telephone system – from the initial consultancy and analysis, recommendation, installation and testing of all products and services, training, maintenance and after sales service.
- By having a single contact point for all telecommunications, you will receive quick and effective responses, without the problems of co-ordinating matters between different organisations.
As a Premium Telstra Channel Partner with a positive Balance Scorecards for Customer satisfaction for System configuration, installation and on-going Maintenance Support to our clients, the number of systems that Telephone Technologies supplies and installs, it maintains a team of specialist installation staff.
Intensive training and experience ensures that Telephone Technologies staff gets the job done RIGHT – THE FIRST TIME.
Telephone Technologies is a Premium NEC Channel Partner and has an extensive support mechanism for all NEC PABX Systems – This means you can be sure that all Telephone Technologies systems meet high technical standards, and will provide trouble-free operation.
The importance of quality training is critical as it ensures you obtain the full benefit from your investment. Telephone Technologies will provide training for your switchboard operators and other staff (up to 15 per session) at the time of installation. We also suggest that you nominate a staff member who can also train other staff members outside the scheduled training times and sessions.
With Telephone Technologies experience and expertise in the communication industry, they are equipped fully to deal with the complexities of modern PABX Systems. Specialist maintenance staff receive on-going and thorough training on all systems, ensuring quick restoration of services should any fault occur. Telephone Technologies is also best positioned to keep you informed of future developments and enhancements in both customer terminal products and the telephone network.
As a service to customers, Telstra provides at least 3 ways to finance your Key system:
- Outright purchase
- Lease followed by purchase
You have the flexibility to choose the option which best suits your needs!
What some schools have to say:
Dear John, just writing to you to highlight the excellent service that Telephone Technologies have provided to Westall Secondary College. The two words that describe the way that Telephone Technologies operate are: Integrity and Service
At all times your company has followed through on everything you have promised and this has been linked with world class service. I only feel I have to pick up the phone and ask for your support or help about a matter and your response is instantaneous. People like your technicians embodies what the organisation is about in that that they never give up until a problem is resolved, they are always positive in their outlook and go far beyond what is expected of them in the delivery of excellent service.
As you can see I have no hesitation in recommending Telephone Technologies to any other organisation and am happy for anyone to contact me to discuss using Telephone Technologies in the future. I am an absolute raving fan of your Company and the people in it.
Telephone Technologies have supported our schools telecommunications for the last 5 years and have been able to provide us with easy to use NEC equipment and excellent training. Our administration staff have found this very helpful and the recent additions of Wireless Headsets to the system means that they can work even more comfortably. When our recent system came out of lease Telephone Technologies were able to provide the latest NEC SV 8100 System for the same price as the old one so our budget was not affected. They are a local company and have always been prompt with their service.
Over the past 9 years we have worked with Telephone Technologies to provide our school with our Telephone Systems and Technical Support. As a Special Needs School it is essential that our NEC communication system is working at its best. They have always been a phone call away and made sure that they follow up after the installation of new equipment. Their technicians have always been polite and obliging and managed to fix any problems we have had promptly. The trainer, has always been able to assist us with using our new system and has been able to convey any relevant information in a clear and concise way which can often be a challenge when dealing with technology.
Some recent changes at our school meant that we didn’t have communications cabling in our relocatable classrooms at the far end of our school. Telephone Technologies were able to use our existing data network cabling to provide each of these portable classrooms with an IP telephone handset connecting the new NEC System to our data network enabling us to contact all areas of the school that have a network point. Their technicians were outstanding and extremely helpful in programming our system. We are also able to program the system from our own PC’s making staff name changes and other program options very simple and cost effective. As this was a large project we were able to finance a new system with no upfront cost and around $100 a week.