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FAQ’s

Frequently Asked Questions

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CALL FORWARD ALL  CALLS TO ANOTHER EXTENSION OR OFF-SITE      

To set via menu on the screen:

  • Press PRG Soft Key
  • Press C/Fwd Key
  • Press All Key
  • Press Set Key
  • Dial The Extension Number

OR

  • Dial “0” for an off-site number, then dial the number

(eg: 0, 0418710111)

  • Press Speaker key to hang up

To set on a handset without a display screen:

  • Press Speaker
  • Dial Call Forward Code       – 741 for immediate

744 for busy/no answer

  • Dial 1 to set
  • Dial extension number
  • Press Speaker

 To Deactivate:

  • Press PRG
  • Press C/fwd
  • Press All
  • Press Cancel
  • Press Speaker

Hang up

__________________________________________

CALL FORWARD YOUR HANDSET TO VOICEMAIL  IF BUSY/NOT ANSWERING

To set via menu on the screen:

  • Press PRG Soft Key
  • Press C/fwd Soft key
  • Press Arrow end option on menu
  • Press B/NA for Busy/No Answer
  • Press Set
  • Dial “200” for voicemail
  • Press Speaker key to hang up

 

To Cancel

  • Press PRG Soft Key
  • Press C/fwd
  • Press Arrow end option on menu
  • Press B/NA
  • Press Cancel
  • Press Speaker to hang up

CHANGING THE TIME            
Note – Must be done from reception or main handset

Leave Handset Down

  • Press Speaker
  • Dial 728
  • Dial two digits for the hour (24 hour)
  • Dial two digits for the minutes
  • Press Speaker to hang up

NOTE: The date can only be set / changed in system programming

DO NOT DISTURB                  

To Activate via Menu on the screen:

  • Press PRG Soft Key
  • Press DND Soft Key
  • Press Set Soft Key
  • Press All Soft Key

To Deactivate via Menu on the screen:

  • Press PRG Soft Key
  • Press DND Soft Key
  • Press Cncl Soft Key for Cancel

To Activate On and Off on a handset without display: (Leave Handset Down)

  • Press Speaker
  • Dial 747
  • Dial DND Option Code:     

1 = Block incoming calls

2 = Block internal intercom

3 = Block All calls

4 = Block Call Forwards Only

0 = Cancel DND

MISSED CALLS                      

To view numbers of calls missed on your handset

Your handset will display this symbol  

 

 

 

  • Press Centre button on the Jog Dial
  • Press Centre button on Jog Dial to select Missed Calls          
  • Scroll â Down soft key to desired number
  • Lift Handset to call – Handset will dial automatically

                                    OR

  • Press DEL soft key to delete
  • Press Store soft key to save

NEED MORE HELP?? Contact our Service Department

E. support@teltech.net.au | P. (03) 9781 7000.

Contact our Sales Department

E. enquiries@teltech.net.au  | (03) 9781 7000 | 1300 TELTECH (835 832) 
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