Discover the Benefits of Our Customer Care Agreement
At Teltech ICT, we believe in delivering not just products and services but also a promise of exceptional care and support.
Our Customer Care Agreement is designed to provide you with peace of mind, knowing that your needs will always be met promptly and effectively.
Our Commitment to You
We understand that technology is essential to your business, and downtime is not an option. With our Customer Care Agreement, you can expect:
Priority Support
You're our top priority. Enjoy access to dedicated support channels and expedited response times. When you need assistance, we're here for you!
Proactive Maintenance
Prevention is key. Our team will regularly monitor and maintain your systems to catch potential issues before they disrupt your operations.
Rapid Issue Resolution
When problems arise, we're committed to resolving them swiftly. Minimise downtime and maintain productivity with our efficient troubleshooting.
What’s Included
Our Customer Care Agreement covers a wide range of services, including:
Technical Support
Access to our expert technicians for any IT-related issues.
Software Updates
Stay current with the latest software updates and security patches.
Hardware Maintenance
Keep your equipment in top shape with regular check-ups and repairs.
Remote Assistance
Convenient problem-solving without the need for on-site visits.
Why Choose Us?
Key Reasons to Opt for Our Customer Care Agreement
Experience
With 25 years in the industry, we're trusted by mutliple businesses.
Expertise
Our team comprises skilled professionals dedicated to your success.
Tailored Solutions
We customise our services to match your unique needs and budget.
Proven Track Record
Our customer testimonials showcase our commitment to excellence.
Customer Testimonials
Don’t take our word for it. Here’s what a few of our customers have to say…
We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok.
There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised.
We keep turning to Teltech ICT cos we know, being led by John, that Atherton will be supported and can develop as an organisation through their knowledge and skill.
We signed up to the service agreement so that we never have to experience the issues we have in the past, and we haven’t. If we have ever had any issues or concerns the team have always gotten back to us in a completely acceptable timeframe, and in small business that matters.
I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, Teltech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.
John and the team at Teltech have provided exceptional service to our company and clients, they are problem solvers and have an excellent can-do attitude.
Get Started Today!
Ready to experience the benefits of our Customer Care Agreement? Don’t wait.
Join our satisfied clients who enjoy uninterrupted service and unparalleled support.
Have Questions?
Our friendly team is here to help.
Contact us and we’ll be happy to assist you.
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