TELTECH SUPPORT
Request a Callback

Ready to take the next step towards unparalleled communication solutions?

Fill out our simple callback request form, and one of our friendly and knowledgeable team members will reach out to you at your convenience.

Whether you have questions, need advice on the best products for your needs, or want to dive deeper into how
our IT & Telecommunications solutions can transform your business communications, we’re here to help.
Request your callback today, and let’s start a conversation that could redefine the way you communicate.

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Don’t miss this opportunity to connect with us and discover what makes our services stand out.

RAISE A TICKET DIRECTLY VIA OUR SUPPORT PORTAL

Support Portal Registration

If you do not have access to our customer portal
please fill out the form below to register.

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You will receive an email to activate your portal where you can submit prioritised ticket requests and Portal access will also allow you to keep track of all your ticket history and submit new tickets on demand.

(Kindly check your junk folder for correspondence if you don’t receive confirmation within 5 minutes).

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Simply email us via the relevant links below to get started.

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Please Note: All PABX, IT, KIOSK & CRM Support requests will receive an automated ticket number.

FAQs: Frequently Asked Questions

What services does Teltech offer?

Teltech specialises in a comprehensive range of IT and telecommunications services, including but not limited to, managed IT services, VoIP solutions, business internet services, cloud solutions, and cybersecurity. Our goal is to provide end-to-end support to keep your business connected and secure.

How can Teltech help my business?

Whether you’re a small startup or a large enterprise, our tailored IT and telecommunications solutions can enhance your operational efficiency, improve your communication systems, and protect your business from cyber threats. We offer customised solutions to meet your specific business needs and goals.

What is VoIP and how can it benefit my business?

VoIP, or Voice over Internet Protocol, allows you to make voice calls using a broadband internet connection instead of a regular (or analog) phone line. This can significantly reduce your telecommunication costs, improve call quality, and offer advanced features like voicemail to email, call forwarding, and more. Click here if you’re interested in upgrading your phone system.

Do you offer support for setting up and managing our IT infrastructure?

Yes, at Teltech, we provide full support for setting up and managing your IT infrastructure. Our managed IT services include ongoing maintenance, 24/7 monitoring, and support, ensuring your IT systems are efficient, secure, and up-to-date.

Can Teltech assist with improving our cybersecurity?

Absolutely. Cybersecurity is a cornerstone of our services. We offer comprehensive cybersecurity solutions, including risk assessments, firewalls, anti-virus protection, and 24/7 monitoring to safeguard your business against the latest cyber threats.

How does the transition to Teltech's services work?

Transitioning to Teltech’s services is a smooth and straightforward process. Our team will work closely with you to assess your current setup, understand your needs, and implement solutions with minimal disruption to your operations. We prioritize clear communication and meticulous planning to ensure a seamless transition.

Are your solutions scalable?

Yes, our solutions are designed to be scalable to grow alongside your business. We understand the importance of flexibility and scalability in today’s dynamic business environment and ensure our services can adapt to your evolving needs.

How do we get started with Teltech?

Getting started with Teltech is easy. You can request a callback or contact us through our website at www.teltech.net.au. Our team will get in touch to discuss your needs and how we can help transform your business’s IT and telecommunications.

For any further questions or to discuss your specific requirements, please don’t hesitate to reach out.
Our team at Teltech is dedicated to providing you with the support and solutions you need to succeed.

Can't find the FAQs answer?

Give us a call or submit a question below.

(03) 9781 7000

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What Our Customers Have To Say

John and his team are the reason that we stay with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. It's not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok. Thanks to all at Teltech.

Thank you to John & the team for their service in keeping our school operations up and running. Over the years John has always acted promptly, whether it be the phones have gone down due to power outage & or admin accounts query’s. We recently required a new handset install and John arranged this in a few days. RPS having been very happy with the service overall.

I just wanted to touch base to tell you how much I appreciated yours and Adam's help trying to redirect our phone lines in case of a school shutdown. Due to the major works happening at our school it was not a straight forward procedure but at no time did either of you let this bother you. You both persisted until we achieved a positive result. Your knowledgable, efficient and timely work on this is very much acknowledged and appreciated.

May I take this opportunity to say a personal thank you to you and your team for the professional and helpful way you went about getting us connected to the wired world. There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised. Thank you from the small team at Power Parameters.

I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, Teltech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.

I just wanted to thank you and your team for the help you have given in organising the contract for our new phone system. It was quite a daunting task to arrange a new phone system for Ringwood Heights Primary but with the assistance of Teltech ICT, we now have a phone system that works like a dream with a number of features that are making our lives much easier. Your additional support has been very much appreciated. I would be very happy to endorse Teltech ICT to any business that is considering a new phone system.

I want to thank you for going the extra mile yesterday afternoon and supporting Marcellin College. Its greatly appreciated

Quick Links

Support Links

1300 TELTECH (835 832)
P: (03) 9781 7000
F: (03) 9781 7077
enquiries@teltech.net.au
32 Hartnett Dr, Seaford VIC 3198

TELTECH SUPPORT
Request a Callback

Ready to take the next step towards unparalleled communication solutions?

Fill out our simple callback request form, and one of our friendly and knowledgeable team members will reach out to you at your convenience.