Testimonials

We’d love to know how your recent experience with Teltech was. Our customers’ testimonials helps us continue to assist, improve and support businesses and organisations like yourselves.

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Teltech have been professional in their service to our school as we transition to a new phone system with them. Thank you for making this smooth and delivering on the upgrade as promised.

Cheryl Clark

Frankston Heights PS

Communication from the team, clear documentation, response rate.

C. Hanley

Lumen Christi PS

If you could spare a couple more minutes to leave us a Testimonial on Google Review we would greatly appreciate it.

     EXCELLENT rating  
 Based on 12 reviews 
    
  
 
       From initial sales right through to install and after sales service, we have found Teltech to be responsive, approachable and very helpful; experts in their field. A positive experience indeed!
     
   Erasmus Primary School 
 19/01/2024
 
 
 
 
     Recently had an issue with our NEC phone system and reached out to TelTech. Adam was our technician and he was fantastic. Not only did he fix the problem efficiently, but he also made sure to follow up to ensure everything was working smoothly. Really impressed with the customer service and technical expertise here. Highly recommend TelTech, especially Adam, thank you for the prompt and professional assistance from Epilepsy Foundation.
     
   Anthony Galasso 
 21/12/2023
 
 
 
 
     John is the reason we stayed with Telstra for   our Business.
John is always available to help us, and we trust him completely.
Sam just installed a new NEC phone system and he was great.
Its not very often you come across someone as good as Sam at teltech.
We have had Sam for quite a few jobs with teltech and he is so knowledgable, patient, friendly. We know if Sam is helping us, all will be ok.

Thanks to all at teltech.
     
   Carolyn Elliott 
 31/05/2023
 
 
 
 
     Excellent service a great guy to deal with. Very happy with the work that was done very highly recommend 16-07-2022
     
   Korey R 
 16/07/2022
 
 
 
 
     I have been a long term customer across multiple business with Telephone Technologies for many years. Their sales and service are exceptional. John and the team are responsive, supportive and knowledgeable. I highly recommend Telephone Technologies.
     
   Rachael Hatz 
 25/06/2022
 
 
 
 
     Fair bloke good place
     
   Ian P 
 26/12/2021

May I take this opportunity to say a personal thank you to you and your team for the professional and helpful way you went about getting us connected to the wired world. There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised. Thank you from the small team at Power Parameters.

Kenneth Freestone CEO - Power Parameters

I just wanted to thank you and your team with the help you have given in organising the contract for our new phone system. It was quite a daunting task to arrange a new phone system for Ringwood Heights Primary but with the assistance of TelTech ICT, we now have a phone system that works like a dream with a number of features that is making our lives much easier. Your additional support has been very much appreciated. I would be very happy to endorse TelTech ICT to any business that is considering a new phone system.

Kay Gardener

Business Manager - Ringwood Heights PS

John Palatsides and Teltech first came to Safetech’s attention three years ago when we were seeking expressions of interest for our landline phone and interest connections at Moe and Mt Waverley. John took the time to understand our specific requirements and formulated a cost-effective solution that leveraged off our existing NEC phone system to satisfy our ITC requirements. John’s team carefully managed the handover from our previous ISP to Telstra at both sites, with no unplanned downtime.
John has continued to give us excellent custom service, going in to bat for Safetech against the might of the Telstra billing department when their invoices were incorrect.
He has tirelessly continued to fight a string of bureaucrats at Telstra in what has turned into a 3-year marathon battle to have our invoices correctly reflect what we signed up for.

Michael Uhe IT Manager - Safetech

I just wanted to touch base to tell you how much I appreciated yours and Adam's help trying to redirect our phone lines in case of a school shutdown. Due to the major works happening at our school it was not a straight forward procedure but at no time did either of you let this bother you. You both persisted until we achieved a positive result. Your knowledgable, efficient and timely work on this is very much acknowledged and appreciated.

Tanya Nash Ascot Vale Heights School

Our relationship with TelTech ICT is and has been a great experience; from our sales and account support from Ross, he engages us frequently and informs us of where we can improve our current plans and infrastructure with our interests in mind.To the fantastic support and implementation guys like Scott and Sam, who have worked with us to scope and implement solutions that made sense to our company.We keep turning to TelTech ICT cos we know, being led by John, that Atherton will be supported and can develop as an organisation through their knowledge and skill.

David Failla

IT Manager - Atherton

Kevin provided excellent service as always and also assisted me with other things he was not called out for which was very much appreciated. His expertise is amazing and I did tell him he can't leave your company as I will undoubtedly need him again and I know he can solve any problem that occurs. Also thank you again for your prompt attention to my email yesterday and sending him out so quickly. Have a wonderful day.

Trish Ticca

Office Manager - St Peter’s Bentleigh East PS

I felt it necessary to take the time to pass on our sincere thanks to all the TelTech ICT management and staff for the seamless implementation and ongoing support of our new NEC system. As we are a very busy Primary School, we needed an experienced provider that could implement a new telephone solution without affecting our existing services and operations. After reviewing other providers, we are extremely happy to have selected TelTech ICT, who successfully migrated us to our new NEC system.

Denise Patmore Business Manager - James Cook PS

We found Teltech via a Facebook business group, we were having all kinds of issues, and no one locally was able to assist or get to the bottom of the issue. Mark was able to sort out our issues, they knew as did I that there had to be a solution, we just needed someone to want to take the time, and he did.
The team at Teltech have been looking after our IT services ever since. We signed up to the service agreement so that we never have to experience the issues we have in the past, and we haven’t. If we have ever had any issues or concerns the team have always gotten back to us in a completely acceptable timeframe, and in small business that matters.
We are a business who values quality relationships in our business, with customers and suppliers, and with Teltech we have that.

Bobbi McKibbin Solar Integrity

John and his team are the reason that we stay with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. It's not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok. Thanks to all at Teltech.

Carolyn Elliott Looop Pty Ltd

Thank you to John & the team for their service in keeping our school operations up and running. Over the years John has always acted promptly, whether it be the phones have gone down due to power outage & or admin accounts query’s. We recently required a new handset install and John arranged this in a few days. RPS having been very happy with the service overall.

Michele Smith Business Manager - Rosebud PS

I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, TelTech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.

Lorraine

Business Manager - Narre Warren North PS

I want to thank you for going the extra mile yesterday afternoon and supporting Marcellin College. Its greatly appreciated

Remco Burgers

ICT Manager - Marcellin College

We appreciate the time taken to leave us a testimonial or review. With your feedback we aim to continue to improve our services.

We’d love to know how your recent experience with Teltech was. Our customers’ testimonials helps us continue to assist, improve and support businesses and organisations like yourselves.

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