Welcome to Teltech ICT Group!

John Palatsides and Teltech first came to Safetech’s attention three years ago when we were seeking expressions of interest for our landline phone and interest connections at Moe and Mt Waverley. John took the time to understand our specific requirements and formulated a cost-effective solution that leveraged off our existing NEC phone system to satisfy our ITC requirements. John’s team carefully managed the handover from our previous ISP to Telstra at both sites, with no unplanned downtime.
John has continued to give us excellent custom service, going in to bat for Safetech against the might of the Telstra billing department when their invoices were incorrect. He has tirelessly continued to fight a string of bureaucrats at Telstra in what has turned into a 3-year marathon battle to have our invoices correctly reflect what we signed up for.

John and his team are the reason that we stay with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. It's not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok. Thanks to all at Teltech.

Thank you to John & the team for their service in keeping our school operations up and running. Over the years John has always acted promptly, whether it be the phones have gone down due to power outage & or admin accounts query’s. We recently required a new handset install and John arranged this in a few days. RPS having been very happy with the service overall.

I just wanted to touch base to tell you how much I appreciated yours and Adam's help trying to redirect our phone lines in case of a school shutdown. Due to the major works happening at our school it was not a straight forward procedure but at no time did either of you let this bother you. You both persisted until we achieved a positive result. Your knowledgable, efficient and timely work on this is very much acknowledged and appreciated.

May I take this opportunity to say a personal thank you to you and your team for the professional and helpful way you went about getting us connected to the wired world. There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised. Thank you from the small team at Power Parameters.

I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, Teltech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.

I just wanted to thank you and your team for the help you have given in organising the contract for our new phone system. It was quite a daunting task to arrange a new phone system for Ringwood Heights Primary but with the assistance of Teltech ICT, we now have a phone system that works like a dream with a number of features that are making our lives much easier. Your additional support has been very much appreciated. I would be very happy to endorse Teltech ICT to any business that is considering a new phone system.

I want to thank you for going the extra mile yesterday afternoon and supporting Marcellin College. Its greatly appreciated