GT890 In A Call

GT890 In A Call
Call Status Status Caller Details Call Duration Callers Photo Hang-up Speaker Mute Video Hold/Transfer Keypad

Call Status

The ST500 gives you instant feedback as to its status. The icon will change based on what the application is doing.

GT890-READY icon

Ready

The ST500 is connected to the phone system and is ready to make and receive calls.

GT890-TALKING icon

Talking

You are currently on a call.

GT890-ONHOLD icon

On Hold

You currently have a caller on hold.

GT890-CONNECTING icon

Connecting

The ST500 is trying to connect to your phone system. If it takes more than a few minutes to connect, you should talk to your system administrator to diagnose why.
GT890-ERROR icon

Error

There is an issue with the ST500s configuration. Contact your system administrator.

Status

The ST500 gives you instant feedback as to its status. The icon will change based on what the application is doing.

GT890-READY icon

Ready

The ST500 is connected to the phone system and is ready to make and receive calls.

GT890-TALKING icon

Talking

You are currently on a call.

GT890-ONHOLD icon

On Hold

You currently have a caller on hold.

GT890-CONNECTING icon

Connecting

The ST500 is trying to connect to your phone system. If it takes more than a few minutes to connect, you should talk to your system administrator to diagnose why.
GT890-ERROR icon

Error

There is an issue with the ST500s configuration. Contact your system administrator.

Caller Details

Shows you the name and number of the person that you are talking to.

The name will only show if the person is stored in your phones contacts.

If the contact details are not available you can go to the call history, click edit and it will add a new contact to your phone.

Call Duration

Shows you the number of hours : minutes : seconds that you have been on the call.

The timer only shows when you are connected.

Callers Photo

The photo of the contact (from your phone book).

If no photo is available a default photo will be displayed as shown below.

Hang-up

Press this button to hang-up on the call.

Speaker

Pressing this button will allow you to choose your audio device.

icon-speaker1 You're using handset mode (hold the phone to your ear to communicate).

icon-speaker2 You're using speaker (hands-free) mode.

icon-speaker3 Your Bluetooth headset is in use.

If you do not have a Bluetooth device connected, it will simply toggle between a handset and a hands-free call.

Mute

Press to toggle the microphone on or off.

You are muted.icon-mute1

icon-mute2 Your microphone is listening.

Video

Tap this button to initiate a video call.

If the other party has a video capable phone they will be able to accept or decline your request.

Hold/Transfer

Hold

Tap to place the other party on hold. During this time, music will be played.

Transfer

When you have one person on hold and are talking to another, press the Transfer button to hang-up and connect the other two people.

At this point you might also see a conference button allowing you to communicate to both parties at the same time. (System dependant)

Keypad

Press to show a dial pad to allow you to dial digits.

This is especially useful when calling automated services like phone banking that require you to enter information.