NEC UNIVERGE ST500 For iPhones Softphone Contacts

NEC UNIVERGE ST500 For iPhones Softphone Contacts
StatusAdd A ContactSearchContact InformationIndex SearchFavouritesContactsCallHistorySettings

Status

The ST500 gives you instant feedback as to its status. The icon will change based on what the application is doing.

GT890-READY icon

Ready

The ST500 is connected to the phone system and is ready to make and receive calls.

GT890-TALKING icon

Talking

You are currently on a call.

GT890-ONHOLD icon

On Hold

You currently have a caller on hold.

GT890-CONNECTING icon

Connecting

The ST500 is trying to connect to your phone system. If it takes more than a few minutes to connect, you should talk to your system administrator to diagnose why.
GT890-ERROR icon

Error

There is an issue with the ST500s configuration. Contact your system administrator.

Add A Contact

Tap to launch the iPhones / iPads contact application so you can add a new contact.

Once added and you save the new contact it will appear in this list.

Search

Tap the search entry field to begin searching.

The list of contacts will be filtered as you type.

You can search by name, number or company.

  • Tap the X icon in the search box to clear the filter.

Contact Information

Your Contacts screen contains a list of the contacts that you have in your phone's in-built contacts phonebook.

Each line will show you:

  • The photo of the person - if no photo is available a default picture will be shown.
  • The person's name.
  • The company name where the person works, or blank if the information is available.
Tap for more information

Tap the contact's photo, name or company name to see detailed contact information including all of the contacts numbers and job title. From there you can tap to call.

Index Search

The Index search allows you to quickly jump to a contact based on the first letter of the person's name.

Just tap the letter to scroll your contact list.

Favourites

Clicking the "Favourites" icon will take you to the "Favourites" screen.

This screen allows you to list the names and numbers of the people that you frequently call (or video call).

It shows you the person’s name, photo and the number that you have chosen.

  • Tapping the photo or details will take you to the contact's detailed contact information.
  • Tapping on the phone icon will call the selected number.
  • Tapping on the video icon will initiate a video call.

Contacts

Clicking the "Contacts" icon will take you to the "Contacts" screen.

The Contacts screen allows you to see all of the contacts that you have on your phone.

It shows you the person’s name, photo and company. If there is no picture assigned it will show a generic contact image.

Tapping the photo or details will take you to the contacts' detailed contact information. From there you can see all of their numbers and tap-to-dial.

Call

Clicking the "Call" icon will take you to the "Call" screen.

The Call screen allows you to dial any number of your choosing - just like from your desk-phone.

Once you enter a number tap the green phone button to make an audio call, or the blue video button to make a video call.

The Call screen also allows you to dial short-cuts (which you can define).

History

Clicking the "History" icon will take you to the call history screen.

The call history screen shows you a complete list of all calls, grouped by the caller (configurable).

You can filter the list by:

  • All calls.
  • Incoming calls.
  • Outgoing calls.
  • Missed calls.

Settings

Clicking the "Settings" icon will take you to the UNIVERGE ST500 settings screen.

The settings screen allows you to:

  • Create new profiles.
  • Change ring tones.
  • Enable auto login.