Lockdown and Duress Alerts

Fostering Security and Growth in Learning

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Nothing is more important than keeping students safe and secure in our schools. A safe learning environment is essential for students of all ages. When their basic safety needs aren’t met, students are unable to focus on learning the skills needed for a successful education and future.

When safety is threatened, all students are affected in some way. Whether there is a real or suspected threat, clear and effective communication plans are vital.

So how do we implement all the necessary safety measures and precautions in an educational setting without children feeling at risk or uncomfortable?

The answer, by utilising tailored safety solutions that have been specifically designed to suit Australian Schools.

Lockdown Alert

Lockdown Alert from Teltech ICT creates clear and vital communication plans that can be carried out with one push of a button. In the event of an Intruder or Hazard near the school.

Lockdown Alert allows you to:

Duress Alert

Duress Alert from Teltech ICT is a single seamless process to support teaching staff in the event of a critical or non-critical situation.

Duress Alert enables:

Staff and Teachers to be instantly connected to the first available administration staff member, with the push of the duress button.
Respond to medical emergencies and situations of duress within the school.
Direct conference between the office staff, class or yard teachers and emergency services to provide support by a qualified and trained medical professional.
Call conferencing between school management, a classroom teacher for real-time updates of the situation.

FAQ: Lockdown and Duress

Here are some frequently asked questions and their corresponding answers regarding lockdown and duress alerts for a school telephone system:

What are lockdown and duress alerts?

Lockdown and duress alerts are emergency communication features integrated into a school’s telephone system to quickly notify staff and authorities of potential threats or emergencies, such as intruders or violence.

How do lockdown and duress alerts work within a school telephone system?

When activated, lockdown and duress alerts send immediate notifications to designated personnel, triggering predefined emergency response protocols. These alerts can be initiated from any phone within the school premises.

What types of emergencies can trigger lockdown and duress alerts?

Lockdown and duress alerts are typically activated in response to various emergencies, including intruders on campus, threats of violence, or any situation requiring immediate attention to ensure the safety of students and staff.

Can lockdown and duress alerts be customised to suit our school's specific needs?

Yes, lockdown and duress alerts can be customised to align with the unique emergency response protocols and procedures of your school. This includes defining who receives alerts, specifying response actions, and integrating with other security systems.

How quickly can lockdown and duress alerts be activated in an emergency?

Lockdown and duress alerts are designed to be activated rapidly, enabling swift notification and response to emergency situations. The activation process is typically straightforward, allowing staff to initiate alerts promptly when needed.

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 5/5

Here's what a few of our customers have to say...

John and his team are the reason that we stay with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. It's not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok. Thanks to all at Teltech.

Thank you to John & the team for their service in keeping our school operations up and running. Over the years John has always acted promptly, whether it be the phones have gone down due to power outage & or admin accounts query’s. We recently required a new handset install and John arranged this in a few days. RPS having been very happy with the service overall.

I just wanted to touch base to tell you how much I appreciated yours and Adam's help trying to redirect our phone lines in case of a school shutdown. Due to the major works happening at our school it was not a straight forward procedure but at no time did either of you let this bother you. You both persisted until we achieved a positive result. Your knowledgable, efficient and timely work on this is very much acknowledged and appreciated.

May I take this opportunity to say a personal thank you to you and your team for the professional and helpful way you went about getting us connected to the wired world. There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised. Thank you from the small team at Power Parameters.

I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, Teltech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.

I just wanted to thank you and your team for the help you have given in organising the contract for our new phone system. It was quite a daunting task to arrange a new phone system for Ringwood Heights Primary but with the assistance of Teltech ICT, we now have a phone system that works like a dream with a number of features that are making our lives much easier. Your additional support has been very much appreciated. I would be very happy to endorse Teltech ICT to any business that is considering a new phone system.

I want to thank you for going the extra mile yesterday afternoon and supporting Marcellin College. Its greatly appreciated

     EXCELLENT rating  
 Based on 12 reviews 
    
  
 
       From initial sales right through to install and after sales service, we have found Teltech to be responsive, approachable and very helpful; experts in their field. A positive experience indeed!
     
   Erasmus Primary School 
 19/01/2024
 
 
 
 
     Recently had an issue with our NEC phone system and reached out to TelTech. Adam was our technician and he was fantastic. Not only did he fix the problem efficiently, but he also made sure to follow up to ensure everything was working smoothly. Really impressed with the customer service and technical expertise here. Highly recommend TelTech, especially Adam, thank you for the prompt and professional assistance from Epilepsy Foundation.
     
   Anthony Galasso 
 21/12/2023
 
 
 
 
     John is the reason we stayed with Telstra for   our Business.
John is always available to help us, and we trust him completely.
Sam just installed a new NEC phone system and he was great.
Its not very often you come across someone as good as Sam at teltech.
We have had Sam for quite a few jobs with teltech and he is so knowledgable, patient, friendly. We know if Sam is helping us, all will be ok.

Thanks to all at teltech.
     
   Carolyn Elliott 
 31/05/2023
 
 
 
 
     Excellent service a great guy to deal with. Very happy with the work that was done very highly recommend 16-07-2022
     
   Korey R 
 16/07/2022
 
 
 
 
     I have been a long term customer across multiple business with Telephone Technologies for many years. Their sales and service are exceptional. John and the team are responsive, supportive and knowledgeable. I highly recommend Telephone Technologies.
     
   Rachael Hatz 
 25/06/2022
 
 
 
 
     Fair bloke good place
     
   Ian P 
 26/12/2021

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