Copyright © 2023 Teltech ICT
TOMORROW’S COMMUNICATION,
FOR YOU, TODAY
In today’s fast-paced business world, it’s essential to have a streamlined communication system that allows your teams to work collaboratively from anywhere, at any time. Univerge Blue offers a suite of communication tools, including voice, video, chat, and collaboration, to make your team’s communication seamless and effortless.
Wherever your business operates—the office, at home, on-site—it’s important that your people are equipped with the right tools to remain productive and the right measures are in place to keep them safe. Bring your teams and customers together on the #1 business communications platform.
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UNIFIED COMMUNICATIONS
Fully integrated cloud-based voice, chat & presence
ONLINE MEETINGS
Video meeting solution with HD video and screen sharing
FILE MANAGEMENT
Simplifying and securing the sharing of documents
CONTACT CENTRE
Highly customisable cloud-based contact centre solution
WORK BETTER.
WHEREVER
YOU ARE
A fully integrated unified communication and collaboration platform that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a seamless experience.
MEET COLLEAGUES.
WHEREVER
YOU ARE
See how real-time video collaboration can help you achieve more together, from wherever your employees are. Meet, collaborate, and work securely from anywhere.
SHARE CONTENT.
WHEREVER
YOU ARE
Co-author files in real time. Securely store, access, share, and collaborate on files from anywhere. Streamline workflows, and increase decision-making speed of your teams.
ENGAGE CUSTOMERS.
WHEREVER
YOU ARE
Delight your customer with a highly reliable, secure, and responsive cloud contact center platform. Your teams can now deliver superior customer service and support – from wherever.
CONTACT US TO GET STARTED
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UNIVERGE BLUE MEET
Bring your teams together
With one-click video meetings, stay connected no matter where you are in the world with UNIVERGE BLUE® MEET. Go from sharing ideas to delivering work, all in one place.
- Start a video meeting right from a messaging thread
- Share your screen so everyone's on the same page
- Manage the conversation flow with in-meeting chat
UNIVERGE BLUE CONNECT
UNIVERGE BLUE® CONNECT Application
UNIVERGE BLUE® CONNECT application brings essential collaboration tools together, making teamwork easier than ever.
- See who is available, send team chats and text messages, place and receive calls, share screens, start video calls and manage files
- All from ONE application. Available as a downloadable app for PC, Mac®, Apple App Store and Android Play Store
- Integrate tightly with leading business applications with UNIVERGE BLUE EXTEND to streamline workflows and maximise employee efficiency
UNIVERGE BLUE SHARE
File sharing and security
Improve team collaboration, streamline workflows and increase decision making speed with UNIVERGE BLUE® SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.
- Real-time backup of all files, mobile photos, and videos from any device
- View the most current version of files and co-edit documents in real time from any device
- Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365®
UNIVERGE BLUE ENGAGE
Bring your teams together
UNIVERGE BLUE® ENGAGE is a highly customisable cloud-based contact centre solution.
- Improves the handling and oversight of communications through a range of agent and supervisor contact centre services
- Highly flexible solution including easy deployment for remote / home workers
- Scalable from the smallest call-centric teams to large omni-channel environments
- Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience
- Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND
UNIVERGE BLUE CONNECT BRIDGE
With UNIVERGE BLUE CONNECT BRIDGE, you can extend your new or existing NEC phone system investment with cloud-based voice via desktop and mobile apps creating a seamless all-in-one unified communications experience…bridging the best of both worlds. It allows you to collaborate in the office, at home, or anywhere in between with integrated video conferencing, chat with AI Assistant powered by UNIVERGE BLUE PULSE™ artificial intelligence, and file sharing/backup.
Desktop and mobile apps make it easy to stay connected and communicate and collaborate from the office, from home, or from wherever.
EXPERIENCE STRESS-FREE CLOUD COMMUNICATIONS
UNIVERGE BLUE’s intuitive set up ensures your whole team hit’s the ground running from day one.
SIMPLE SET-UP
Enjoy a quick business phone system set up with bite-sized, step by step videos.
KEEP YOUR NUMBER
Upon request, we will take care of porting your existing number and ensure a smooth migration
FLEXIBLE BILLING
If your user numbers change month on month – so can your billing. Only pay for what you use!
SMART INTEGRATIONS
UNIVERGE BLUE® can also be easily integrated into business and CRM applications, including MS Teams.
YOUR BUSINESS IN THE CLOUD QUICKLY AND EASILY
Don’t waste time and money on servers, app install, security patches. With NEC’s cloud-based business productivity suite, your business is your focus, not your IT.
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FAQs: NEC Univerge Blue Frequently Asked Questions
NEC Univerge Blue is a cloud-based unified communications and collaboration platform designed for businesses to enhance productivity and communication.
It offers features such as VoIP phone services, video conferencing, team messaging, file sharing, contact center solutions, and mobile app support.
It provides seamless communication tools like video conferencing, team chat, and file sharing, allowing remote teams to collaborate effectively from anywhere.
Yes, NEC Univerge Blue employs robust security measures including encryption, secure data centres, and compliance with industry standards to ensure data protection.
It is compatible with various devices, including desktop computers, laptops, smartphones, and tablets, supporting both iOS and Android operating systems.
NEC Univerge Blue offers various pricing plans based on the number of users and specific features required, typically including monthly or annual subscription options.
Yes, it offers customisable solutions to cater to different business sizes and industry-specific requirements, ensuring tailored communication and collaboration tools.
Along with NEC, Teltech offers comprehensive customer support, including technical assistance, online resources, and training materials to help users maximise the platform’s potential.
To get started, you can contact us at Teltech and one of our sales representatives, will get you started on your setup and deployment options.
Getting started is easy! Just reach out to us through our contact form or give us a call. We’ll discuss your needs, provide you with options, and guide you through every step of the process.
For more detailed information or if your question wasn’t covered here, please visit our website or contact our friendly team directly.
We’re here to help you revolutionise your business communications with our state-of-the-art phone systems.
What Our Customers Have To Say
John and his team are the reason that we stay with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. It's not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok. Thanks to all at Teltech.
Thank you to John & the team for their service in keeping our school operations up and running.
Over the years John has always acted promptly, whether it be the phones have gone down due to power outage & or admin accounts query’s.
We recently required a new handset install and John arranged this in a few days.
RPS having been very happy with the service overall.
I just wanted to touch base to tell you how much I appreciated yours and Adam's help trying to redirect our phone lines in case of a school shutdown. Due to the major works happening at our school it was not a straight forward procedure but at no time did either of you let this bother you. You both persisted until we achieved a positive result. Your knowledgable, efficient and timely work on this is very much acknowledged and appreciated.
May I take this opportunity to say a personal thank you to you and your team for the professional and helpful way you went about getting us connected to the wired world. There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised. Thank you from the small team at Power Parameters.
I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, Teltech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.
I just wanted to thank you and your team for the help you have given in organising the contract for our new phone system. It was quite a daunting task to arrange a new phone system for Ringwood Heights Primary but with the assistance of Teltech ICT, we now have a phone system that works like a dream with a number of features that are making our lives much easier. Your additional support has been very much appreciated. I would be very happy to endorse Teltech ICT to any business that is considering a new phone system.
I want to thank you for going the extra mile yesterday afternoon and supporting Marcellin College. Its greatly appreciated
1300 TELTECH (835 832)
P: (03) 9781 7000
F: (03) 9781 7077
enquiries@teltech.net.au
32 Hartnett Dr, Seaford VIC 3198
P: (03) 9781 7000
F: (03) 9781 7077
enquiries@teltech.net.au
32 Hartnett Dr, Seaford VIC 3198
Quick Links
Support Links
Contact
- 1300 TELTECH (835 832)
- P: (03) 9781 7000
- F: (03) 9781 7077
- enquiries@teltech.net.au
- 32 Hartnett Dr, Seaford VIC 3198