TOMORROW’S COMMUNICATION,
FOR YOU, TODAY
In today’s fast-paced business world, it’s essential to have a streamlined communication system that allows your teams to work collaboratively from anywhere, at any time. Univerge Blue offers a suite of communication tools, including voice, video, chat, and collaboration, to make your team’s communication seamless and effortless.
Wherever your business operates—the office, at home, on-site—it’s important that your people are equipped with the right tools to remain productive and the right measures are in place to keep them safe. Bring your teams and customers together on the #1 business communications platform.
UNIFIED COMMUNICATIONS
Fully integrated cloud-based voice, chat & presence
ONLINE MEETINGS
Video meeting solution with HD video and screen sharing
FILE MANAGEMENT
Simplifying and securing the sharing of documents
CONTACT CENTRE
Highly customisable cloud-based contact centre solution
WORK BETTER.
WHEREVER
YOU ARE
A fully integrated unified communication and collaboration platform that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a seamless experience.
MEET COLLEAGUES.
WHEREVER
YOU ARE
See how real-time video collaboration can help you achieve more together, from wherever your employees are. Meet, collaborate, and work securely from anywhere.
SHARE CONTENT.
WHEREVER
YOU ARE
Co-author files in real time. Securely store, access, share, and collaborate on files from anywhere. Streamline workflows, and increase decision-making speed of your teams.
ENGAGE CUSTOMERS.
WHEREVER
YOU ARE
Delight your customer with a highly reliable, secure, and responsive cloud contact center platform. Your teams can now deliver superior customer service and support – from wherever.
UNIVERGE BLUE MEET
Bring your teams together
With one-click video meetings, stay connected no matter where you are in the world with UNIVERGE BLUE® MEET. Go from sharing ideas to delivering work, all in one place.
- Start a video meeting right from a messaging thread
- Share your screen so everyone's on the same page
- Manage the conversation flow with in-meeting chat
UNIVERGE BLUE CONNECT
UNIVERGE BLUE® CONNECT Application
UNIVERGE BLUE® CONNECT application brings essential collaboration tools together, making teamwork easier than ever.
- See who is available, send team chats and text messages, place and receive calls, share screens, start video calls and manage files
- All from ONE application. Available as a downloadable app for PC, Mac®, Apple App Store and Android Play Store
- Integrate tightly with leading business applications with UNIVERGE BLUE EXTEND to streamline workflows and maximise employee efficiency
UNIVERGE BLUE SHARE
File sharing and security
Improve team collaboration, streamline workflows and increase decision making speed with UNIVERGE BLUE® SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.
- Real-time backup of all files, mobile photos, and videos from any device
- View the most current version of files and co-edit documents in real time from any device
- Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365®
UNIVERGE BLUE ENGAGE
Bring your teams together
UNIVERGE BLUE® ENGAGE is a highly customisable cloud-based contact centre solution.
- Improves the handling and oversight of communications through a range of agent and supervisor contact centre services
- Highly flexible solution including easy deployment for remote / home workers
- Scalable from the smallest call-centric teams to large omni-channel environments
- Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience
- Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND
EXPERIENCE STRESS-FREE CLOUD COMMUNICATIONS
UNIVERGE BLUE’s intuitive set up ensures your whole team hit’s the ground running from day one.
SIMPLE SET-UP
Enjoy a quick business phone system set up with bite-sized, step by step videos.
KEEP YOUR NUMBER
Upon request, we will take care of porting your existing number and ensure a smooth migration
FLEXIBLE BILLING
If your user numbers change month on month – so can your billing. Only pay for what you use!
SMART INTEGRATIONS
UNIVERGE BLUE® can also be easily integrated into business and CRM applications, including MS Teams.
Play Video about nec-univerge-blue-(1)
YOUR BUSINESS IN THE CLOUD QUICKLY AND EASILY
Don’t waste time and money on servers, app install, security patches. With NEC’s cloud-based business productivity suite, your business is your focus, not your IT.
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5/5
Here's what a few of our customers have to say...
John and his team are the reason that we stay with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. It's not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok. Thanks to all at Teltech.
Thank you to John & the team for their service in keeping our school operations up and running.
Over the years John has always acted promptly, whether it be the phones have gone down due to power outage & or admin accounts query’s.
We recently required a new handset install and John arranged this in a few days.
RPS having been very happy with the service overall.
I just wanted to touch base to tell you how much I appreciated yours and Adam's help trying to redirect our phone lines in case of a school shutdown. Due to the major works happening at our school it was not a straight forward procedure but at no time did either of you let this bother you. You both persisted until we achieved a positive result. Your knowledgable, efficient and timely work on this is very much acknowledged and appreciated.
May I take this opportunity to say a personal thank you to you and your team for the professional and helpful way you went about getting us connected to the wired world. There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised. Thank you from the small team at Power Parameters.
I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, Teltech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.
I just wanted to thank you and your team for the help you have given in organising the contract for our new phone system. It was quite a daunting task to arrange a new phone system for Ringwood Heights Primary but with the assistance of Teltech ICT, we now have a phone system that works like a dream with a number of features that are making our lives much easier. Your additional support has been very much appreciated. I would be very happy to endorse Teltech ICT to any business that is considering a new phone system.
I want to thank you for going the extra mile yesterday afternoon and supporting Marcellin College. Its greatly appreciated
Our relationship with Teltech ICT is and has been a great experience; from our sales and account support from Ross, he engages us frequently and informs us of where we can improve our current plans and infrastructure with our interests in mind.To the fantastic support and implementation guys like Scott and Sam, who have worked with us to scope and implement solutions that made sense to our company.We keep turning to Teltech ICT cos we know, being led by John, that Atherton will be supported and can develop as an organisation through their knowledge and skill.
Kevin provided excellent service as always and also assisted me with other things he was not called out for which was very much appreciated. His expertise is amazing and I did tell him he can't leave your company as I will undoubtedly need him again and I know he can solve any problem that occurs. Also thank you again for your prompt attention to my email yesterday and sending him out so quickly. Have a wonderful day.
I felt it necessary to take the time to pass on our sincere thanks to all the Teltech ICT management and staff for the seamless implementation and ongoing support of our new NEC system. As we are a very busy Primary School, we needed an experienced provider that could implement a new telephone solution without affecting our existing services and operations. After reviewing other providers, we are extremely happy to have selected Teltech ICT, who successfully migrated us to our new NEC system.
We found Teltech via a Facebook business group, we were having all kinds of issues, and no one locally was able to assist or get to the bottom of the issue. Mark was able to sort out our issues, they knew as did I that there had to be a solution, we just needed someone to want to take the time, and he did. The team at Teltech have been looking after our IT services ever since. We signed up to the service agreement so that we never have to experience the issues we have in the past, and we haven’t. If we have ever had any issues or concerns the team have always gotten back to us in a completely acceptable timeframe, and in small business that matters.
We are a business who values quality relationships in our business, with customers and suppliers, and with Teltech we have that.
We are a business who values quality relationships in our business, with customers and suppliers, and with Teltech we have that.
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From initial sales right through to install and after sales service, we have found Teltech to be responsive, approachable and very helpful; experts in their field. A positive experience indeed!
Erasmus Primary School19/01/2024Recently had an issue with our NEC phone system and reached out to TelTech. Adam was our technician and he was fantastic. Not only did he fix the problem efficiently, but he also made sure to follow up to ensure everything was working smoothly. Really impressed with the customer service and technical expertise here. Highly recommend TelTech, especially Adam, thank you for the prompt and professional assistance from Epilepsy Foundation.Anthony Galasso21/12/2023John is the reason we stayed with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. Its not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgable, patient, friendly. We know if Sam is helping us, all will be ok. Thanks to all at teltech.Carolyn Elliott31/05/2023Excellent service a great guy to deal with. Very happy with the work that was done very highly recommend 16-07-2022Korey R16/07/2022I have been a long term customer across multiple business with Telephone Technologies for many years. Their sales and service are exceptional. John and the team are responsive, supportive and knowledgeable. I highly recommend Telephone Technologies.Rachael Hatz25/06/2022Fair bloke good placeIan P26/12/2021
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