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Elevate Your Communication with Mitel Solutions

In today’s workplace, one size doesn’t fit all. Get the perfect blend of technology for your communication and collaboration needs without any compromises. Mitel’s award-winning solutions make it easy to tailor your tools to fit your unique requirements.

As a partner of Mitel solutions, Teltech is committed to delivering top-quality communication products and services.

With years of experience and a dedication to excellence, we help businesses connect, collaborate, and thrive.

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Why choose Mitel?

Advanced Communication Solutions

unified-communications

Unified Communications:

Experience seamless integration of voice, video, messaging, and collaboration tools. Mitel’s unified communications streamline your workflow and boost productivity.

contact center excellence

Contact Center Excellence:

Enhance your customer service with Mitel’s intelligent contact centre solutions, featuring real-time analytics and seamless CRM integration.

cloud communication

Cloud Communications:

Enjoy the flexibility and scalability of cloud-based communications. Mitel’s cloud solutions offer secure, cost-effective, and fully managed services.

Reliable and Secure

unmatched uptime

Unmatched Uptime:

Mitel ensures you stay connected with 99.999% uptime, providing reliable communication even during peak times.

top-notch-security

Top-Notch Security:

Safeguard your communications with Mitel’s industry-leading security protocols, protecting your data from cyber threats.

Scalable and Flexible

tailored solutions

Tailored Solutions:

Whether you’re a small startup or a large enterprise, Mitel offers scalable solutions that grow with your business.

effortless integration

Effortless Integration:

Easily integrate Mitel’s communication tools with your existing systems for a smooth and hassle-free transition.

Key Features

Advanced Communication Solutions

Mitel Revolution

In an emergency, your organisation needs a quick, reliable way to reach the right people and ensure everyone’s safety. Mitel’s routine and mass notification solution is built for modern organisations, offering seamless communication across multiple channels and devices. Whether at the office or on the go, this solution keeps everyone safe, informed, and connected when it matters most.

Mitel Revolution

Benefits of Mitel Revolution

Enhanced Crisis Response

Respond quickly to crises with rapid activation and reliable notification that ensure alerts are delivered within a matter of seconds and without delay.

Empower Mobile Staff

With Mitel Revolution, organisations can manage communications at any time or from anywhere with the mobile app. Alerts provide geographic details to help with dispatching assistance.

Stay Informed in Real Time

View real-time and historical reports of notification delivery and confirmation to improve visibility into your emergency response effectiveness.

Wide Range of Coverage

Broadcast notifications across a wide range of devices, including desktop PCs and phones, mobile phones, paging systems, SMS text, and email to reach the widest possible audience.

Reliable and Extendable Architecture

Mitel Revolution’s fault-tolerant, premises-based architecture can be virtualised for a highly reliable, scalable solution.

Real-Time Reporting and Monitoring

Ensure that administrators always have quick access into system availability to take corrective actions immediately with Mitel Revolution’s extensive reporting and monitoring tools.

Mitel Voice Assist

Mitel Voice Assist is a customisable application using visual tools and modern visual interface to provide integrations with calls flows, workflows and advanced routing. End customers can choose their preferred language and enable pre-defined and recorded messages through the interface.

Mitel Voice Assist

Benefits of Mitel Voice Assist

Enhanced customer experience

Mitel Voice Assist is an intelligent auto attendant system that allows a large base of Mitel users to provide a premium customer experience, increasing the quality and speed of the service their customers receive.

Real-time human-like interactions

Mitel Voice Assist enables real-time human-like interactions with your customers. Text-to-speech functionality converts text to a voice message, and plays it to the caller in the selected language and voice option; while speech recognition functionality identifies the words spoken by the caller and reacts to those.

Full adaptability to your business

Mitel Voice Assist templates help you to easily adapt the smart auto attendant system to your specific business needs: endpoint ringing, schedule activity, dial-by-name, greetings, hang-up call, check business hours, language, and more; but you can always create your own workflow from scratch!

Optimise your human capital

You can now remove phone reception from the large to-do list of your people, allowing them to allocate their time to other added-value activities, while not compromising the customer experience.

Ready to use

Mitel Voice Assist is a CloudLink solution developed to enhance a seamless integration with Mitel platforms and a smooth and short deployment. You can enjoy Mitel Voice Assist with your existing platform, applications and devices.

An ecosystem of applications

As a CloudLink application, Mitel Voice Assist could be integrated with other apps, off-the-shelf or bespoke, to further adapt all your Unified Communications and Collaboration tools to your business needs.

Mitel 6900 Series Phone Overview

mitel-6900-series-phones
Mitel Phones Brochure

Mitel User Guides

Mitel 6915 IP Phone User Guide
Mitel Voice Assist
Mitel Revolution
Mitel Phones Brochure
Mitel 6970 IP Conference Phone User Guide
Mitel 6940 IP Phone User Guide
Mitel 6930 IP Phone User Guide
Mitel 6920 IP Phone User Guide
Mitel 6910 IP Phone User Guide

Contact Us To Get Started

Ready to take your communication to the next level?

Contact us today to get started!

Our team at Teltech is here to provide the solutions you need to help your business connect and thrive. Let’s discuss how we can tailor our services to meet your unique needs.

Fill out the form, and we’ll be in touch with you soon!

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