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Elevate Your Communication with Mitel Solutions
In today’s workplace, one size doesn’t fit all. Get the perfect blend of technology for your communication and collaboration needs without any compromises. Mitel’s award-winning solutions make it easy to tailor your tools to fit your unique requirements.
As a partner of Mitel solutions, Teltech is committed to delivering top-quality communication products and services.
With years of experience and a dedication to excellence, we help businesses connect, collaborate, and thrive.
Mitel Phones Brochure
Mitel 6900 Series Phone Overview
6940 IP PHONE
6930 IP PHONE
6920 IP PHONE
6915 IP PHONE
6910 IP PHONE
6970 IP CONFERENCE PHONE
INTEGRATED DECT HEADSET
6900T HANDSET
6940 IP PHONE
The MiVoice 6940 is designed for the executive user who demands an exceptional device that meets their demanding communication needs. The 6940’s first-of-its-kind PCLink feature turns your phone into a high-quality audio device for PC based video collaboration. The 6940 is designed from the ground up to provide an exceptional HD audio experience via its unique speech optimised cordless handset, enhance full-duplex speakerphone and support for both Bluetooth and USB headsets. Supporting today’s high-speed networks through dual Gigabit Ethernet ports, the 6940 offers an exceptionally large 7” colour touch display, HD wide-band audio with advanced audio processing.
Mitel 6940 IP Phone User Guide
6930 IP PHONE
The 6930 is designed for power users who need a phone that can be tailored to their specific communication needs. The 6930’s first-of-its-kind PCLink feature turns your phone into a high quality audio device for PC based video collaboration. It provide an exceptional HD audio experience via its unique speech optimised handset, enhanced full- duplex speakerphone and support for Bluetooth, USB and Analog headsets. Supporting today’s high speed networks through dual Gigabit Ethernet ports, the 6930 offers a large 4.3” colour backlit LCD display, HD wide-band audio with advanced audio processing.
6920 IP PHONE
The 6920 is designed for power users who demand not only a modern design but also a phone that is flexible and delivers a high-quality communications experience. The MiVoice 6920 is designed from the ground up to provide an exceptional HD audio experience via its unique speech optimised handset, high quality full-duplex speakerphone and support for USB, EHS/DHSH & Analog headsets.
6915 IP PHONE
The 6915 is designed to be instinctively easy to use with its crisp high resolution 3.5” color LCD display. It provides an exceptional HD audio experience via its high-quality full-duplex speakerphone and support for USB, EHS/DHSG & analog headsets. Additionally, the 6915 offers an intuitive user experience via its programmable personal and context-sensitive soft keys that are combined with icon-based navigation menus and intuitive user interfaces.
6910 IP PHONE
The 6910 offers exceptional quality and standard telephony functions in an enterprise grade IP desktop phone. The Mitel 6910 features Dual Gigabit Ethernet ports and a large 3.4” LCD display with soft white backlighting and large fonts, making the screen easy to read in any lighting condition. With eight programmable keys, native DHSG/EHS analog headset support, and high-definition audio quality, the Mitel 6910 IP Phone is ideal for businesses of all sizes.
Mitel 6910 IP Phone User Guide
6970 IP CONFERENCE PHONE
The Mitel 6970 IP Conference Phone is designed to make meeting easier and more efficient. A large 7” colour touchscreen grants excellent visibility to an intuitive user interface for quick navigation to essential meeting information and functions. Enjoy crystal clear audio with high-definition speakers and 360-degree beam-forming microphones.
INTEGRATED DECT HEADSET
The Integrated DECT Headset delivers an extended range of up to 300 feet (100 meters) of personal area mobility, helping users avoid missed calls while stepping away from their desk. The base is powered by the phone eliminates having to find an available power outlet, which can be a challenge as often available outlets are all occupied by other desktop equipment. The Integrated DECT Headset is supported on Mitel 6930/40 IP Phone models.
6900T HANDSET
The handset is protected with antimicrobial plastics and is built using BioCote® treated plastics. The handset’s smooth surfaces and hardwired cord make for easy cleaning, facilitating a more hygienic device. The handset is redesigned to make easier to clean by removed ribs, hard wired handset cord to eliminate jack receptacle (major trap for dirt and grime) and redesigned microphone grill to minimise crevices and holes that might collect germs, dirt and grime.
Why choose Mitel?
Advanced Communication Solutions
Unified Communications:
Experience seamless integration of voice, video, messaging, and collaboration tools. Mitel’s unified communications streamline your workflow and boost productivity.
Contact Center Excellence:
Enhance your customer service with Mitel’s intelligent contact centre solutions, featuring real-time analytics and seamless CRM integration.
Cloud Communications:
Enjoy the flexibility and scalability of cloud-based communications. Mitel’s cloud solutions offer secure, cost-effective, and fully managed services.
Reliable and Secure
Unmatched Uptime:
Mitel ensures you stay connected with 99.999% uptime, providing reliable communication even during peak times.
Top-Notch Security:
Safeguard your communications with Mitel’s industry-leading security protocols, protecting your data from cyber threats.
Scalable and Flexible
Tailored Solutions:
Whether you’re a small startup or a large enterprise, Mitel offers scalable solutions that grow with your business.
Effortless Integration:
Easily integrate Mitel’s communication tools with your existing systems for a smooth and hassle-free transition.
Key Features
Advanced Communication Solutions
Mitel Revolution
In an emergency, your organisation needs a quick, reliable way to reach the right people and ensure everyone’s safety. Mitel’s routine and mass notification solution is built for modern organisations, offering seamless communication across multiple channels and devices. Whether at the office or on the go, this solution keeps everyone safe, informed, and connected when it matters most.
Mitel Revolution
Benefits of Mitel Revolution
Enhanced Crisis Response
Respond quickly to crises with rapid activation and reliable notification that ensure alerts are delivered within a matter of seconds and without delay.
Empower Mobile Staff
With Mitel Revolution, organisations can manage communications at any time or from anywhere with the mobile app. Alerts provide geographic details to help with dispatching assistance.
Stay Informed in Real Time
View real-time and historical reports of notification delivery and confirmation to improve visibility into your emergency response effectiveness.
Wide Range of Coverage
Broadcast notifications across a wide range of devices, including desktop PCs and phones, mobile phones, paging systems, SMS text, and email to reach the widest possible audience.
Reliable and Extendable Architecture
Mitel Revolution’s fault-tolerant, premises-based architecture can be virtualised for a highly reliable, scalable solution.
Real-Time Reporting and Monitoring
Ensure that administrators always have quick access into system availability to take corrective actions immediately with Mitel Revolution’s extensive reporting and monitoring tools.
Mitel MiCollab
Mitel MiCollab is your all-in-one collaboration hub — combining voice, video, messaging, conferencing, and file sharing into one seamless experience. Whether you're in the office or working remotely, MiCollab keeps your team connected, productive, and ready to respond.
Break down communication barriers, streamline workflows, and empower your workforce with tools that work wherever they do.
Mitel MiCollab
Mitel Voice Assist
Mitel Voice Assist is a customisable application using visual tools and modern visual interface to provide integrations with calls flows, workflows and advanced routing. End customers can choose their preferred language and enable pre-defined and recorded messages through the interface.
Mitel Voice Assist
Benefits of Mitel Voice Assist
Enhanced customer experience
Mitel Voice Assist is an intelligent auto attendant system that allows a large base of Mitel users to provide a premium customer experience, increasing the quality and speed of the service their customers receive.
Real-time human-like interactions
Mitel Voice Assist enables real-time human-like interactions with your customers. Text-to-speech functionality converts text to a voice message, and plays it to the caller in the selected language and voice option; while speech recognition functionality identifies the words spoken by the caller and reacts to those.
Full adaptability to your business
Mitel Voice Assist templates help you to easily adapt the smart auto attendant system to your specific business needs: endpoint ringing, schedule activity, dial-by-name, greetings, hang-up call, check business hours, language, and more; but you can always create your own workflow from scratch!
Optimise your human capital
You can now remove phone reception from the large to-do list of your people, allowing them to allocate their time to other added-value activities, while not compromising the customer experience.
Ready to use
Mitel Voice Assist is a CloudLink solution developed to enhance a seamless integration with Mitel platforms and a smooth and short deployment. You can enjoy Mitel Voice Assist with your existing platform, applications and devices.
An ecosystem of applications
As a CloudLink application, Mitel Voice Assist could be integrated with other apps, off-the-shelf or bespoke, to further adapt all your Unified Communications and Collaboration tools to your business needs.
Microsoft Teams Integration
As hybrid work becomes the norm and Unified Communications evolve, organisations are increasingly seeking ways to unify their telephony systems with their existing Microsoft infrastructure. Teltech enables this transformation by integrating Mitel’s trusted communication solutions with Microsoft Teams, allowing users to maintain the reliability of Mitel while leveraging the collaborative power of Teams. This seamless integration empowers businesses to enhance productivity, streamline workflows, and support flexible work environments—without compromising on quality or functionality.
Benefits for Existing Microsoft Teams Customers
Mitel Voice, Inside Microsoft Teams
Enjoy full access to Mitel’s enterprise-grade voice and telephony features—along with its suite of communication services—directly within the Microsoft Teams interface. Teltech’s integration ensures a seamless experience, combining the power of Mitel with the convenience of Teams, all in one unified workspace.
Maximise Your Mitel Investment
Continue using your existing Mitel devices and soft-phone without disruption. Teltech’s integration allows you to fully leverage your current Mitel infrastructure—no need to purchase a Microsoft Teams Phone license. It’s a cost-effective solution that preserves your investment while enhancing collaboration through Teams.
Collaborate Your Way
Whether you're messaging, video conferencing, or making calls, Teltech lets you stay fully within your Microsoft Teams environment. Receive and place calls using a single interface, while continuing to use your existing technology. Choose how you connect—on your terms—with a seamless, flexible experience that supports the way you work.
Effortless Integration with Advanced Telephony
Unlock powerful Mitel features like call routing and hunt groups—fully integrated into Microsoft Teams, with no extra licensing required. Incoming calls trigger real-time notifications that appear above any active window, so you never miss a beat. With intuitive call floater technology, your active call stays visible at all times, eliminating the need to switch between apps or windows.
Direct Routing with Mitel OpenScape SBC
Simplify your communications setup with Teltech’s integration via Mitel OpenScape SBC. Unify Phone connects seamlessly with Microsoft Teams, delivering key features like embedded soft-phone functionality, presence synchronisation, and reduced deployment complexity. Best of all, it eliminates the need for additional Teams Phone licenses or separate SBC purchases—maximising efficiency while minimising cost.
Flexible Video Conferencing Options
Mitel supports a range of video conferencing solutions and integrates seamlessly with leading third-party platforms—including Zoom, RingCentral, and more. This flexibility allows teams to collaborate using their preferred video tools while maintaining a unified communications experience.
Mitel Telephony Only Client—Optimised for Teams
For organisations using Microsoft Teams as their primary Unified Communications platform, Mitel’s Telephony Only Client offers a streamlined, cost-effective solution. It enables full telephony functionality through the Mitel Call Server—without the need for multiple telephony licenses or additional Microsoft Teams Phone licensing. By combining the Mitel Assistant with the Telephony Only Client, users gain real-time presence information, enhancing collaboration while keeping infrastructure costs low and deployment simple.
Mitel User Guides
Mitel MiCollab and Microsoft Teams
Mitel Lockdown and Duress Guide
Mitel 6915 User Guide
Mitel MiCollab
Mitel Voicemail Greeting How-To
Mitel Bluetooth Handset
Mitel 6915 IP Phone User Guide
Mitel Voice Assist
Mitel Revolution
Mitel Phones Brochure
Mitel 6970 IP Conference Phone User Guide
Mitel 6940 IP Phone User Guide
Mitel 6930 IP Phone User Guide
Mitel 6920 IP Phone User Guide
Mitel 6910 IP Phone User Guide
Contact Us To Get Started
Ready to take your communication to the next level?
Contact us today to get started!
Our team at Teltech is here to provide the solutions you need to help your business connect and thrive. Let’s discuss how we can tailor our services to meet your unique needs.
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What Our Customers Have To Say
John and his team are the reason that we stay with Telstra for our Business. John is always available to help us, and we trust him completely. Sam just installed a new NEC phone system and he was great. It's not very often you come across someone as good as Sam at teltech. We have had Sam for quite a few jobs with teltech and he is so knowledgeable, patient, and friendly. We know if Sam is helping us, all will be ok. Thanks to all at Teltech.
Thank you to John & the team for their service in keeping our school operations up and running.
Over the years John has always acted promptly, whether it be the phones have gone down due to power outage & or admin accounts query’s.
We recently required a new handset install and John arranged this in a few days.
RPS having been very happy with the service overall.
I just wanted to touch base to tell you how much I appreciated yours and Adam's help trying to redirect our phone lines in case of a school shutdown. Due to the major works happening at our school it was not a straight forward procedure but at no time did either of you let this bother you. You both persisted until we achieved a positive result. Your knowledgable, efficient and timely work on this is very much acknowledged and appreciated.
May I take this opportunity to say a personal thank you to you and your team for the professional and helpful way you went about getting us connected to the wired world. There was little fuss and bother, you guys just went about your tasks despite all the activity and disruption going around and delivered what you promised. Thank you from the small team at Power Parameters.
I am very happy with the service from Teltech ICT. If there ever has been a problem or fault, Teltech ICT are prompt in their response and the techs have always done a great job, I wouldn't consider going anywhere else due to the above.
I just wanted to thank you and your team for the help you have given in organising the contract for our new phone system. It was quite a daunting task to arrange a new phone system for Ringwood Heights Primary but with the assistance of Teltech ICT, we now have a phone system that works like a dream with a number of features that are making our lives much easier. Your additional support has been very much appreciated. I would be very happy to endorse Teltech ICT to any business that is considering a new phone system.
I want to thank you for going the extra mile yesterday afternoon and supporting Marcellin College. Its greatly appreciated
1300 TELTECH (835 832)
P: (03) 9781 7000
F: (03) 9781 7077
enquiries@teltech.net.au
32 Hartnett Dr, Seaford VIC 3198
Quick Links
Support Links
Contact
- 1300 TELTECH (835 832)
- P: (03) 9781 7000
- F: (03) 9781 7077
- enquiries@teltech.net.au
- 32 Hartnett Dr, Seaford VIC 3198
