Dec 12 2022
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3G Network Service Closure

By Teltech ICT
3G Network Service Closure

On October 9, 2019 it was announced the 3G Network will be switched off on June 30, 2024.  While this is still a while away it’s best to plan your migration roll out now. Take your business to the next level with Telstra’s advanced mobile network. To help you transition to newer networks, we have our experts techs on hand.

What does the closure of the 3G service mean for me?

This depends on the kind of device you have. If you have a device that is only able to connect to 3G, that device will no longer be able to connect after the closure date in 2024, and therefore you will need to upgrade your device.

If you have a device that could connect by either 3G or 4G, it should continue to keep working post closure unless the device does not support 4G voice calling (‘VoLTE’ or HD calling). If you have one of these devices you will be able to access data but not make a phone call. Additionally, some wearables only work on some parts of our 4G service.

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Global 3G Decline

With the increased adoption of newer 4G and now 5G services, usage of 3G has declined globally

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Network Migration

We will decommission our 3G coverage in 2024. Grab this opportunity to migrate to faster and advanced services. Your 3G only devices will not work and your non-4G voice calling enabled 4G devices will not be able to make voice calls after this date.

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Greater Opportunities

Leveraging our mobile network infrastructure, our Cellular Low Power Wide Area Networks (Cellular LPWANs) are built specifically for scaled IoT deployments to give you better, cost-efficient coverage

With Technology always evolving, so should your business...

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Known Impacted Devices

DeviceImpact after 3G Closure
Telstra LiteThis device only operates on the 3G network. You won’t be able to access calls, texts or data after the network closure.
Telstra Flip 2This device has 4GX capability, but not HD voice calling capability, which means all calls operate on the 3G network. You won’t be able to access voice calls or texts after the network closure, but you can still use data.
Telstra Easy Call 4This device only operates on the 3G network. You won’t be able to access calls, texts or data after the network closure.
Alcatel U5 3GThis device only operates on the 3G network. You won’t be able to access calls, texts or data after the network closure.
Boost Alcatel U3 3GThis device only operates on the 3G network. You won’t be able to access calls, texts or data after the network closure.
DeviceImpact after 3G Closure

Apple Watch Series 4 GPS + Cell 40mm Gold with Pink Sand Sport Band

Apple Watch Series 4 GPS + Cell 40mm Gold with Pink Sand Sport Band (2019)

Apple Watch Series 4 GPS + Cell 40mm Silver with White Sport Band

Apple Watch Series 4 GPS + Cell 40mm Silver with White Sport Band (2019)

Apple Watch Series 4 GPS + Cell 40mm Space Grey with Black Sport Band

Apple Watch Series 4 GPS + Cell 40mm Space Grey with Black Sport Band (2019)

Apple Watch Series 4 GPS + Cell 44mm Gold with Pink Sand Sport Band

Apple Watch Series 4 GPS + Cell 44mm Gold with Pink Sand Sport Band (2019)

Apple Watch Series 4 GPS + Cell 44mm Silver with White Sport Band

Apple Watch Series 4 GPS + Cell 44mm Silver with White Sport Band (2019)

Apple Watch Series 4 GPS + Cell 44mm Space Grey with Black Sport Band

Apple Watch Series 4 GPS + Cell 44mm Space Grey with Black Sport Band (2019)

Apple Watch Series 5 GPS + Cell 40mm Gold with Pink Sand Sport Band

Apple Watch Series 5 GPS + Cell 40mm Silver with White Sport Band

Apple Watch Series 5 GPS + Cell 40mm Space Grey with Black Sport Band

Apple Watch Series 5 GPS + Cell 44mm Gold with Pink Sand Sport Band

Apple Watch Series 5 GPS + Cell 44mm Silver with White Sport Band

Apple Watch Series 5 GPS + Cell 44mm Space Grey with Black Sport Band

Galaxy Watch 42mm – Midnight Black

Galaxy Watch 42mm – Midnight Black

Galaxy Watch 42mm – Rose Gold

Galaxy Watch 42mm – Rose Gold

Galaxy Watch 46mm – SilverGalaxy Watch 46mm – Silver

  • The current generation of smart watches has a cellular feature which allows the watch to operate in standalone mode. This means you can make and receive calls or use data using the smartwatch without having to carry a smart phone.
  • While these watches are 4G compatible, they do not support our main 4G mobile coverage frequency band (700 MHz, also known as band 28). Once we turn off 3G in 2024, these smart watches will only work on a limited set of 4G spectrum bands, and as a result may experience a reduction in Telstra mobile network coverage.
  • So what does this mean for you? Essentially, you’ll still be able to use data or make voice calls using the cellular feature on your smartwatch but the service may work intermittently on our mobile network. When your watch is connected to your mobile handset via Bluetooth, your experience will be based on your handset’s network capability.
  

Get in contact with us to ensure you stay connected and so we can advise you of the most appropriate solution available.

3G CLOSURE COUNTDOWN

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Posted inTelstra Business Telstra News
Tags3G 3G Network