/Managed Services
Managed Services2018-11-06T22:18:19+00:00

Managed Services

What is it about Telephone Technologies  that you can benefit by partnering with us?

Each year small to medium Australian businesses lose thousands of dollars in productivity as a result of insufficient IT resources and practices which don’t match what their business is doing and where it is going.

The solution is simple; a support plan tailored to suit the business requirements and future plans of your business.

We have proven experience in a number of verticals.Friendly, Efficient, Cost Effective IT. That’s what we do and not just claim. Whatever your requirements, big or small we can help. Our network of providers are tailored to meet all sorts of requirements, from on premise monitoring through to full MPLS networking and cloud infrastructure maintenance.

High level support and advanced IT consultation is available for your business. We have partnerships with known leading vendors:

On Demand Professional IT support on a casual, supplemental or escalation only basis. With an On Demand service plan, our professional remote and onsite teams can step in to assist with critical system issues, high level support, system migrations, troubleshooting and other IT assistance. Managed IT A fixed monthly price for the management of your business IT system and equipment. Managed IT includes monitoring, proactive maintenance and troubleshooting support across your entire desktop, server and network environment. The service is designed to ensure that your systems are up to-date and performing as desired. It’s like having your own IT department with a range of services to cover all budgets and requirements.

Hardware Sales and Maintenance

We offer a range of fixed price repairs and maintenance plans to suit most needs. Hardware Sales as Dell, HP and Toshiba Partners we are ideally placed to be able to offer you the best prices on the latest Technology. Alternatively, if you have specific requirements for hardware or just need a new device then please contact us for the latest prices. With 10 years of server implementation and commissioning experience we are ideally placed to offer the best priced, specified server solution for your business. We have designed and installed Server systems for customers ranging from a single Microsoft Small Business Server to clients with multiple servers running fully virtualised. Please contact us to arrange an appointment and customised quote from our Solutions Architect.

Software Sales

Teletech are lucky enough to be able to partner with some of the Industries biggest names in software. If you have a particular software package requirement then please do not hesitate to contact us for a specialised quote. We are also a Microsoft Authorised Reseller. If you have software or licencing needs then please call for a specialised quote and advice.

Internet Connectivity

Teltech are able to offer a broad range of internet connectivity options from Fibre, Symmetrical

services, ADSL2+,Wireless or Managed Private Networking. Contact us for more details.

Data Recovery

We will assess your situation and give realistic advice regarding cost and the likelihood of being able to recover your precious data.

Domain, Email and Web Hosting Services

Teltech has partnered with one of Australia’s largest hosting providers and is able to offer a wide range of services at very competitive prices. Ask us how we can provide you with a domain name and internet address for a very reasonable yearly fee. We will take care of all the registration, ensuring that the domain name belongs to you and stays with you with alerts upon

renewal. We are able to provide a complete end to end solution including setup of email addresses, computers and/or mail servers at your home or business.

Account Audits and account management

To ensure that the service plans are relevant to the customer’s usage we can perform quarterly, bi-annually or annual account reviews and offer recommendations based on the previous period usage patterns.

This allows us to ensure that our customers are receiving the best service, value for money and that the plans they are on are relevant to their and their business needs.

Click here to download our managed services brochure