Teltech are proud to be partnered with NEC – a leading telephone company who have done an incredible job integrating headset usage into their standard phone systems along with VoIP phone systems. Fortunately there are a number of headsets compatible with NEC telephones but determining the correct amplifier or direct connect cable is important to ensure the headset works perfectly with your NEC phone and needs.
1. NEC Headset Compatibility Chart
How to use this guide:
1) Search your phone model from the table below.
2) Decide if you want a corded or wireless solution:
Corded:
QD (Quick Disconnect) headset solutions also require a cable or amp.
Wireless:
Adding an optional EHS cables or Lifter will allow for remote answer/hangup
NEC Model: | Poly Corded | Poly Cable or Amp (use with H-Series) | Poly Wireless Headsets | Poly EHS Cable/Lifter |
---|---|---|---|---|
NEC 200 | NONE | NONE | Bluetooth | NONE |
NEC 300 | NONE | NONE | Bluetooth | NONE |
NEC 3610 | NONE | NONE | Bluetooth | NONE |
NEC 3625 | NONE | NONE | Bluetooth | NONE |
NEC 3760 | NONE | NONE | Bluetooth | NONE |
NEC 3770 | NONE | NONE | Bluetooth | NONE |
NEC 400 | NONE | NONE | Bluetooth | NONE |
NEC 515 | NONE | NONE | Bluetooth | NONE |
NEC 525 | NONE | NONE | Bluetooth | NONE |
NEC 600 | NONE | NONE | Bluetooth | NONE |
NEC 600P | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC 900 | NONE | NONE | Bluetooth | NONE |
NEC ACD Terminal: ETT16S-1 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Aspire | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC Console 12 | NONE | NONE | NONE | NONE |
NEC Console 22 | NONE | NONE | NONE | NONE |
NEC Console 2400 | NONE | NONE | NONE | NONE |
NEC Console 409 | NONE | NONE | NONE | NONE |
NEC DS-1000\2000 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC DSX | H-Series | A10orM22 | CS500 & Savi Series | HL105 |
NEC DT2000 | NONE | NONE | Bluetooth | NONE |
NEC DT2000 DLX | NONE | NONE | Bluetooth | NONE |
NEC DT2100 | NONE | NONE | Bluetooth | NONE |
NEC DT3100 | NONE | NONE | Bluetooth | NONE |
NEC DT310: DTL-2E-1 DTL-6DE-1 DTL-12E-1 | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC DT330: DTL-8LD DTL-12D Also NEC DLV(XD) Z-Y(BK) DTL-24D DTL-32D DTL-12PA | H-Series | A10orM22 | CS500 & Savi Series | HL10orAPN-91 |
NEC DT430: DTZ-12D-3 DTZ-24D-3 DTZ-32D-3 DTZ-8LD | H-Series | A10orM22 | CS500 & Savi Series | HL10orAPN-91 w/ Back Cover |
NEC DT530: DTK-12D-1(BK) | H-Series | RJ9 | CS500 & Savi Series | Yes but unknown at this time |
NEC DT710: DTL-6D DTL-2E ITL-2E ITL-6DE ITL-8LDE | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC DT730: ITL-8LD ITL-24D ITL-32D ITL-12D ITL-12PA | H-Series | A10orM22 | CS500 & Savi Series | HL10orAPN-91 |
NEC DT750: ITL-32OC | H-Series | A10orM22 | CS500 & Savi Series | HL10orAPN-91 |
NEC DT820: IT-6D ITY-8LDX | H-Series | A10orM22 | CS500 & Savi Series | HL10orAPD-807 |
NEC DT830 / DT830G: ITZ-12 ITZ-24 ITZ-32 ITZ-8LD | H-Series | A10orM22 | CS500 & Savi Series | HL10orAPN-91 |
NEC DT920 IP Phone: ITK-6D-1P ITK-6DG-1P ITK-12D-1P ITK-12DG-1P ITK-8LCX-1P (Confirmed) ITK-32LCG-1P | CS500 & Savi Series | APD-80 | ||
NEC Dterm 10 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 10: ETT-X-1 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 2 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 2: ETT 1-2 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 4: ETT 4-1 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 4B: ETT 8-1 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 5: ETT 16-1 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 500: ETT-D-1 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm 80 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm i-Series | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC Dterm Series E | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC Dterm Series II | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm Series II: ETE-1HM-2 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm Series III | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Dterm Series IP | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC DTP Series | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC DTR Series (includes DTR8) | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC DTH Series | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC DTU Series | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC Elecktra Elite IPK | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC ETE Series | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC ETJ Series | H-Series | A10orM22 | CS500 & Savi Series | HL10 |
NEC ETW16-1 | H-Series | M22 | NONE | NONE |
NEC ETW24 | H-Series | M22 | NONE | NONE |
NEC ETW8 | H-Series | M22 | NONE | NONE |
NEC ETW Series | H-Series | M22 | NONE | NONE |
NEC ETZ Series | H-Series | A10orM22 | CS500 & Savi Series | _ |
NEC HA710 | NONE | NONE | NONE | NONE |
NEC HA750Z HDAC (N America) | NONE | NONE | NONE | NONE |
NEC HAC610Z | NONE | NONE | NONE | NONE |
NEC HDV230 | H-Series | M22 | CS500 & Savi Series | 3.5 mm |
NEC HDV330 | H-Series | M22 | CS500 & Savi Series | 3.5 mm |
NEC HDV430 | H-Series | M22 | CS500 & Savi Series | 3.5 mm |
NEC IP Softphone | USB | NONE | Savi Series&Bluetooth2orUSB | NONE |
NEC ISDN: Dterm 3010 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC KeySet (ET20-1) | H-Series | M22 | Savi Series3 | HL10 |
NEC MAX 2100 | NONE | NONE | Bluetooth | NONE |
NEC MF5A1B/F | NONE | NONE | Bluetooth | NONE |
NEC NEX 2600 | NONE | NONE | Bluetooth | NONE |
NEC Optima | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Optima 1240 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC Optima 2470 | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC P100 thru P800 Series | NONE | NONE | Bluetooth | NONE |
NEC SL1000 Terminals | H-Series | M22 | CS500 & Savi Series | HL10 |
NEC SL1100 Terminals | H-Series | U10P | CS500 & Savi Series | HL10 |
NEC SL2100 Terminals: IP7WW-12TXH-B1 IP7WW-24TXH-B1 | CS500 & Savi Series | HL10 | ||
NEC SN610 | H-Series | M22 | Savi Series4 | HL10 |
NEC SN619 | NONE | NONE | NONE | NONE |
NEC SN654 | NONE | NONE | NONE | NONE |
NEC SN716-A\B\C | H-Series | A10orM22 | CS500 & Savi Series | NONE |
NEC T810, T840 | NONE | NONE | Bluetooth | NONE |
NEC talktime MAX 920, 960 | NONE | NONE | Bluetooth | NONE |
NEC UT800 | H-Series | U10orM22 | ANY | Remote Answer and Alerts built into phone |
Note 1: If using a wireless product with the lifter accessory, you will need to attach the external ring detector to this phone as the speaker is off center from under the handset.
Note 2: Software updates may be necessary to work with PC application, visit the Plantronics software download page
Note 3: Carbon Phone – CS500 series not compatible
Note 4: Switch on bottom of console must be set to ‘headset’ side. Carbon Phone – CS500 series not compatible
Note 5: NEC proprietary EHS cable can be purchased from NEC to work with Plantronics wireless headsets. Alternately the HL10 lifter can be used.
Note 6: EHS cable APN-91 preferred for remote answer (note: it only works with the i-SIP/N-SIP versions of the DT700 terminals). Alternately the HL10 lifter can be used.
2. Learn What’s Required For A Corded NEC Headset Solution.
To have a corded commercial grade NEC headset solution you will need two items; the headset and either an amplifier or a direct-connect cable. Headsets, amplifiers and direct connect cable all join together using a quick-disconnect connection.
Plantronics Quick-Disconnect Connection
The first thing to understand about commercial grade NEC headsets is the headset cable terminates in what the industry calls a “quick-disconnect” connection. This connection allows you to leave your headset on at all times and quickly disconnect from the amplifier or direct connect cable when you need to walk away from your desk.
Quick Disconnect
2.5mm
RJ9 Modular Plug
Amplifiers and Direct Connect Cables
To connect your headset to your NEC telephone, you also need an amplifier or direct connect cable, depending on the model of your NEC phone. You can view your options in our NEC Headset compatibility chart located on this page. As you can see on the amplifier and cable, they terminate on one end with a modular clip, which will plug into your NEC phone.
Originally, an amplifier was required for most NEC telephones when using headsets. NEC worked closely with Plantronics to engineer many of their phones to have the amplifier built into the NEC telephone. This eliminated the use of an amplifier and allowed a less expensive direct connect cable to be used with standard H-series headsets. The only negative to using a direct connect cable is you lose your ability to control your outgoing voice volume. An amplifier gives complete volume control for your speaker and microphone.
3. How Corded Headsets Work With Your NEC Telephone
When using a corded headset on NEC telephones, most of the older NEC phones will use a headset and amplifier. NEC has worked closely with Plantronics and designed their newer phones with the amplifier built into the phone so only a direct-connect cable or 2.5mm cable is used with a headset.
Typical Setup Using Amplifier:
If using any H-Series headset and amplifier, the amplifier will plug into the handset port on your phone. You will need to remove your handset for each call. When finished with the call you will return the handset to its cradle to hang-up the call. If you have a headset port, the standard amplifier is not compatible and will only work through the handset port. You will have a wide variety of headsets to choose from including noise-canceling models for a loud environment and voice-tube models for a quieter environment.
Typical Setup Using Direct-Connect Cable:
If using a newer NEC phone with a headset port, most likely you can use any H-series headset with a NEC Direct-Connect cable. The cable will plug into your headset port and you will simply press a ringing line to answer and the ‘headset button’ to disconnect the call. The advantage of using a Direct-Connect cable versus an amplifier is cost. The disadvantage of using a Direct-Connect cable is it only works on compatible phones (See our compatibility chart above) and you can’t control your out-going voice volume. If you’re soft-spoken, your caller will have a hard time hearing you.
4. Wireless Headset Options for NEC Phones
You have a wide range of wireless headsets to choose from for your NEC phone. You can chose between different styles and functionality. A commercial grade wireless headset solution is purchased as a complete system (Base/Charger, Headset, A/C Power Adapter are included). Optionally a Handset Lifter or Electronic Hookswitch Cable (EHS) will need to be purchased to answer and hang up calls remotely. The base/charger controls compatibility, microphone volume, speaker volume, and also acts as the charger when your headset is not in use. There are LED lights on the base to indicate power, charging and other features.
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5. Remote Answer and Hang-Up For Wireless Headsets
Wireless units give you freedom, and adding a Handset Lifter or EHS cable allows greater productivity by allowing you to answer and hang up remotely. Both will sense when your phone is ringing and generate beeps in your headset to alert you of a call. If you choose to take the call, simply press the Call Control Button on your headset to answer the call. Your phone answers the ringing line and you begin talking. When finished you press the Call Control Button again to disconnect the call. You will need to return to your phone to press the appropriate buttons to dial, transfer a call, or to perform any other phone functions. Most phones will support the Handset Lifter which raises and lowers your telephone’s handset, simulating you answering a call. The EHS electronically establishes calls on newer phones without the mechanical motor and physical movement of your handset, but otherwise accomplishes the same thing. Having the ability to answer remotely greatly increases your productivity. You can answer away from your desk and carry on conversations wherever you need to take them. It also allows you to answer calls that would have normally gone to voice mail. This saves you a tremendous amount of time playing phone tag with customers or co-workers.
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