Adaptive Mobility

HANDSET PLANS - (SMARTPHONES, FEATURE PHONES, VOICE-ENABLED PDAS)

Essential Enhanced Epic Executive
Price $63
Per user/per month 		$68
Per user/per month 		$85
Per user/per month 		$120
Per user/per month
Call Types Unlimited standard local, national and mobile calls within Australia
SMS/MMS Unlimited standard SMS/MMS within Australia
MessageBank® Unlimited MessageBank® (diversions & retrievals) within Australia
International Calling International Calls and SMS Pack – Basic (23 countries) International Calls and SMS Pack – Premium (All countries)
International Roaming - - - Month Pass (8GB)
Included Shareable Data^ (for use within Australia) 50GB 100GB 150GB 200GB
No Excess Data Charges‡ When the total Adaptive Shared Data Pool has been used, speeds will be capped at 1.5Mbps for the remainder of the billing period. 300GB limit per service applies.
Managed Services Credit - $10/month min. spend on eligible Managed Services* = $5/month credit~ $10/month min. spend on eligible Managed Services* = $10/month credit~ $10/month min. spend on eligible Managed Services* = up to $15/month credit~
Telstra Enterprise Plus Funds banked 10% net value per service/per month

All prices include GST.

† 5G Compatible: The Telstra 5G mobile network is available in selected areas and requires a compatible 5G device. For coverage details, visit telstra.com.au/coverage.

^ Shareable Data: Each Mobile and MBB user’s included plan data contributes to the Adaptive Shared Data Pool at the account level and can be used by any other mobile or MBB users on the same billing account. Shareable data is for use within Australia.

‡ No excess data charges: When data allowance is exceeded, speed is capped at 1.5Mbps for the remainder of the bill cycle. Speed suitable for basic web browsing, audio streaming, VOIP audio calls. Not suitable for HD video or high-speed applications. 300GB limit per service applies.

* Managed Services Credit Eligibility Criteria: Monthly credit for use with select AMC, T-MDM, third party licences, AMMS Modular and EMMS Modular managed services only. AMC or EMMS Endpoint Lifecycle Management Module must be active on applicable service. Third party licences require minimum commitment of 50 active services to be eligible for credit.

MOBILE BROADBAND PLANS - (TABLETS, LAPTOPS, DONGLES, AND PERSONAL HOTSPOTS)

Essential Enhanced Epic
Price $26
Per user/per month 		$40
Per user/per month 		$60
Per user/per month
Included Shareable Data^ (for use within Australia) 15GB 40GB 80GB
No Excess Data Charges‡ When the total Adaptive Shared Data Pool has been used, speeds will be capped at 1.5Mbps for the remainder of the billing period. 300GB limit per service applies.
Telstra Enterprise Plus Funds banked 10% net value per service/per month

All prices include GST.

† 5G Compatible: The Telstra 5G mobile network is available in selected areas and requires a compatible 5G device. For coverage details, visit telstra.com.au/coverage.

^ Shareable Data: Each Mobile and MBB user’s included plan data contributes to the Adaptive Shared Data Pool at the account level and can be used by any other mobile or MBB users on the same billing account. Shareable data is for use within Australia.

‡ No excess data charges: When data allowance is exceeded, speed is capped at 1.5Mbps for the remainder of the bill cycle. Speed suitable for basic web browsing, audio streaming, VOIP audio calls. Not suitable for HD video or high-speed applications. 300GB limit per service applies.

ENTERPRISE WIRELESS PLANS

Enterprise Wireless (EW) + Auto Data Top-Up For non-personal routers
Essential Epic
Price $20
Per user/per month 		$50
Per user/per month
Suitability • Small site fixed backup • Satellite Offices
• Trade Shows
• Outdoor events
• Large site fixed backup
Included Shareable Data^ (for use within Australia) 100MB 50GB
Telstra Enterprise Plus Funds banked 10% net value per service/per month

Note for customers on the current Enhanced plans:

1. Customers on the current Non-Shared Enhanced plan will be moved to the Non-Shared Essential plan.

2. Enterprise Wireless Shared plans are already available in Strategic Stack so customers on the current Shared Enhanced plan will be moved to the Shared Essential plan.

Enterprise Wirelesss Auto Data Top-Ups

  • • Customers must choose an Auto Data Top-Up for the account’s Enterprise Wireless Shared Data Pool.*
  • • If an Auto Data top-up is not selected the $45/50GB top-up will be enabled by default.
  • • These top-ups will not be charged for until used and expire at the end of each billing period.
  • • If a customer has opted into one of these packs it sits in the background until the Enterprise Wireless Shared data pool is exceeded.
  • • If the Auto Data Top-Up is also exhausted, then another Auto Data Top-Up of the same denomination will be automatically applied.
  • • Data is Shareable

*Note: Pre-existing Enterprise Wireless plans are Non-shareable.

Small Medium Large X-Large
Price $45 $200 $550 $1200
Included Shareable Data^ 50GB 250GB 1000GB 3000GB

All prices include GST.

5G Compatible: The Telstra 5G mobile network is available in selected areas and requires a compatible 5G device. For coverage details, visit telstra.com.au/coverage.

^Shareable Data: account level and can be used by any other Enterprise Wireless services on the same billing account. Shareable data is for use within Australia.

*Account level Auto Data Top-Up is mandatory. If you do not select an Auto Data Top-Up add-on, we will automatically apply the 50GB Auto Data Top-Up add-on for your account at a cost of $45 per top-up.

INVITE ONLY PLANS

Voice and Entry Plans - (smartphones, feature phones, voice-enabled PDAs)

Adaptive Mobility Invitation Only is only for selected Government and Strategic customers.

Voice Entry
Price $40
Per user/per month 		$60
Per user/per month
Call types Call types Unlimited standard local, national, and mobile calls within Australia
SMS/MMS Unlimited standard SMS/MMS within Australia
MessageBank Unlimited MessageBank (diversions & retrievals) within Australia
Included data (for use within Australia) N/A – Voice only 10GB shareable data per month^
Speed Unleashed
No Excess Data Charges↕ N/A – Voice only When the total Adaptive Shared Data Pool has been used, speeds will be capped at 1.5Mbps for the remainder of the billing period. 300GB limit per service applies
Telstra Enterprise Plus Funds banked N/A

All prices include GST
TSG Compatible: The Telstra 5G mobile network is available in selected areas and requires a compatible 5G device. For coverage details, visit telstra.com.au/coverage ^Shareable Data: Each user’s included plan data contributes to the Adaptive Shared Data Pool at the account level same billing account. Sharable data is for use within Australia and can be used by any other mobile or mobile broadband users on the ↕No excess data charges: When data allowance is exceeded, speed is capped at 1.5Mbps for the remainder of the bill cycle Speed suitable for basic web browsing, audio streaming, VOIP audio calls. Not suitable f for HD video or high-speed applications. 300GB limit per service applies from May 2023

telstra-adaptive-mobility

Unleash new ways of working, powerful collaboration and innovative business models.

Telstra Adaptive Mobility advances your business with rapid deployment, flexible month-to-month no lock-in contracts and data sharing, along with managed service and security options. And you’ll have all the benefits of Australia’s best and largest 5G network.

telstra-adaptive-contact

For more information or if you are ready to get started get in touch with our team so they can determine the best possible solution.

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View Telstra Adaptive Mobility Service Terms

Adaptive Mobility Benefits

t-performance

Performance, for productivity and modern working

Empower your staff to adopt new ways of working and mobilise your business on Telstra’s extensive 5G and 4G mobile network.

t-security

Security, for protection against escalating threats

Our mobile network protections enable businesses to connect hybrid workers and branches over a network in which technology constantly inspects and compares traffic against millions of recognised threats to pre-empt and shut down malware, ransomware and phishing.

t-services

Services, for efficient mobile management

Draw on Telstra and our partners’ expertise to help ensure compliance and provide efficient lifecycle support for company devices with a professionally managed service.

t-adaptability

Adaptability, for your dynamic mobile business

Respond to new business opportunities with flexible plans and enterprise wireless connectivity that lets you set up sites and users in no time.

Key Features

Have the confidence to empower your staff to adopt new ways of working, introduce innovative services and use more intelligent enterprise applications with Telstra’s 5G speeds on flexible Adaptive Mobility plans.

The Speed of 5G

5G is built to deliver the performance needed for a highly productive hybrid workforce. Every Adaptive Mobility plan is now unleashed, so your business can take advantage of the benefits of 5G.*

Choice

Adaptive Mobility plans give you the choice of tiered data volumes to suit each user. You can add on modules like International Roaming and Calling for those who need it. Plus choose to purchase handsets and devices in the way that best suits your budget and business.

Data Sharing

Adaptive Mobility’s generous mobile and mobile broadband data inclusions can be shared in your Adaptive Shared Data Pool, helping to balance use across your business. And Enterprise Wireless data can be shared in your Enterprise Wireless Shared Data Pool.

Managed Services

Telstra Purple and our partners keep you up and running, and help you plan for the future with managed services. And you can offset eligible managed services costs through credits from most Adaptive Mobility Mobile plans.

Telstra Enterprise Plus Fund

Get rewarded for your loyalty with 10% of net monthly subscriptions banked into your Telstra Enterprise Plus Fund. Whether you need to replace a handset or refresh your entire fleet, you can draw on your fund to offset the purchase price of eligible hardware and devices.

Flexible Hardware Purchase Options

Choose to purchase handsets and devices in the way that best suits your budget and business. You can purchase outright or on a repayment plan, offset by your Telstra Enterprise Plus Fund. We also offer BYO and lease options.

Adaptive Mobility Add-Ons

adaptive-mobility-care

Adaptive Mobility Care

Call on customer support from an expert team within Australia.

adaptive-mobility-accelerator

Adaptive Mobility Accelerator

For typically faster download speeds during high bandwidth work activities: Accelerator optimises your data speed on our 4G and 5G networks when using your monthly data allowance or Adaptive Shared Data Pool.

voice-messages

Voice Messages

Manage calls and messages from your customers and colleagues even when you are busy.

international-calling

International Calling and SMS packs

Basic and Premium International Calling Packs are a cost-effective option for your users who regularly call or SMS overseas numbers.

international-roaming

International Roaming Day and Month Passes

Telstra’s International Roaming Day and Month Passes simplify your business travel by covering a wide range of countries, enabling your team to make calls, send SMS and use data stress-free when travelling overseas.

telstra-one-number

Telstra One Number

Allow your staff to share their mobile number to their compatible smart watch to make calls and send and receive SMS without having to carry their mobile.

FAQ: Telstra Adaptive Mobility

Unleash new ways of working, powerful collaboration, and innovative business models. With Adaptive Mobility choose from Mobile, Mobile Broadband and Enterprise Wireless flexible month-to-month plans with data sharing, along with managed service and security options. You’ll have all the benefits of high-speed, low-latency 5G on Australia’s best and largest 5G network.

Adaptive Mobility Add-Ons are a selection of optional features, calling offers and managed services that enable you to create the best solution for your users.

All Adaptive Mobility plans are 5G Compatible and capable of utilising the Telstra 5G Mobile network. Connection to 5G is also dependant on additional factors such as handset capabilities, coverage, and network congestion

There is no minimum commitment required for Adaptive Mobility. All plans are available on a month-to-month casual subscription basis, and you can add or cancel services at any time.

For each eligible Adaptive Mobility plan subscription, we’ll automatically bank 10% of the net monthly subscription fee into your Telstra Enterprise Plus Fund for each month that your service remains active. You can then use these funds to help offset the cost of any eligible hardware purchases that you make.

International Roaming is activated by default on all plans. However, Account Administrators can restrict individual users from being able to access International Roaming by simply barring this feature.

Yes, you can port a number across to Telstra to subscribe to Adaptive Mobility plans.

We do not charge you excess data fees for any usage within Australia. 

  • Mobile and Mobile Broadband Plans: When the total Adaptive Shared Data Pool has been used, data speeds on all mobile and mobile broadband services will be capped at 1.5 Mbps for the remainder of the billing period. This speed is suitable for basic web browsing, audio streaming, VOIP audio calls. It is not suitable for HD video or high-speed applications. 
  • Enterprise Wireless Plans: An Auto Data Top-Up must be selected. When the total Enterprise Wireless Shared Data Pool has been used, your nominated Auto Data Top-Up will be automatically applied. These top-ups will not be charged for until used and expire at the end of each billing period.

You can cancel your plan at any time without incurring a cancellation fee. You will however be required to pay any outstanding handset or accessory repayments owing.

For more detailed information or if your question wasn’t covered here, please contact our friendly team directly.

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