No more unexpected data shock
Last month Telstra announced to the public that they will begin dispatching real-time mobile data usage alerts to their Post-Paid mobile customers. Customers will now be alerted within seconds when they reach 50 per cent, 85 per cent and 100 per cent of their monthly data allowance.
In comparison to other mobile operators and Telstra in the past, it would take up to 48 hours to communicate data usage information to customers. Customers will now be alerted instantly, even during the viewing of a video.
Furthermore, Telstra will also be updating their Telstra 24×7 and Telstra One apps to allow for updated data usage every 15 minutes. This roll out of real time data will transform the way customers stay in control of their mobile data spend.