Telstra Business SIP vs. SIP Connect

By Teltech ICT

Choosing the Right VoIP Solution: Telstra Business SIP vs. SIP Connect

In today’s fast-paced business environment, efficient and reliable communication is crucial. As companies transition from traditional phone systems to Voice over Internet Protocol (VoIP), selecting the right service becomes essential. Telstra offers two primary VoIP solutions: Business SIP and SIP Connect. Each caters to different business needs and offers unique benefits. In this blog post, we will compare these two options, highlighting their features, advantages, and suitability to help you make an informed decision for your organization’s communication strategy.

Telstra Business SIP:


  • Connects your existing PBX system to Telstra’s network via IP, enabling VoIP capabilities.

Key Features:

  • Scalable Channels: Easily adjust the number of channels based on your business needs.
  • Number Portability: Retain your existing phone numbers when switching to the service.
  • Basic Call Handling: Provides essential call functions such as making and receiving calls.
  • Cost-Effective: Ideal for businesses looking to migrate to VoIP without significant infrastructure changes.


  • Best suited for businesses that already have a PBX system and want a straightforward, cost-effective way to switch to VoIP.

Telstra SIP Connect:


  • Offers a more integrated and feature-rich VoIP solution, designed to replace traditional telephony systems with advanced IP-based communication.

Key Features:

  • Enhanced Call Management: Advanced features such as call forwarding, voicemail-to-email, and automated attendants.
  • Unified Communications: Integration with other communication tools like video conferencing, instant messaging, and email.
  • High Availability: Built-in redundancy and failover mechanisms to ensure continuous service.
  • Business Continuity: Comprehensive disaster recovery options to keep your business running smoothly during disruptions.
  • Managed Service: Telstra handles setup, maintenance, and support, providing a hassle-free experience.


  • Ideal for businesses seeking a fully managed, feature-rich VoIP service with advanced communication capabilities and high reliability.

Choosing the Right Solution:

Business SIP:

  • Choose if you have an existing PBX and want a cost-effective, basic VoIP solution with scalability.

SIP Connect:

  • Choose if you need a comprehensive, integrated communication solution with advanced features and managed services for enhanced reliability and continuity.

Both services provide reliable VoIP connectivity but cater to different business needs based on the complexity and scope of their communication requirements.

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